German-Speaking IT Support Specialist – Hybrid & Training

Capgemini; Opole; Hybrid; PLN 111,600 - 167,400; Full time

Benefits offered by this job

Private medical care

Life insurance

Access to training platforms

Hybrid working model

Job summary

Capgemini is looking for an IT Support Specialist in Opole, Poland, with very good German and good English skills. You will assist users with technical issues via phone, chat, and email while documenting your workflows. Ideal candidates are motivated to start a career in IT and possess a positive attitude. Enjoy practical benefits such as private medical care, life insurance, and access to extensive training opportunities. The role offers a hybrid working model post-onboarding.

Qualifications

• Positive attitude and willingness to learn.
• Ability to communicate clearly with users.
• Basic understanding of IT concepts is a plus.

Responsibilities

• Serve as the first point of contact for users experiencing technical issues.
• Provide troubleshooting support via phone, chat, and email.
• Document interactions and actions taken in the ticketing system.

Skills

Very good command of German

Good knowledge of English

Problem-solving

Communication

Job description

Capgemini is looking for an IT Support Specialist in Opole, Poland, with very good German and good English skills. You will assist users with technical issues via phone, chat, and email while documenting your workflows. Ideal candidates are motivated to start a career in IT and possess a positive attitude. Enjoy practical benefits such as private medical care, life insurance, and access to extensive training opportunities. The role offers a hybrid working model post-onboarding.