German-Speaking Customer Support Agent (Hybrid)

Capita; Opole; Hybrid; PLN 44,640 - 66,960; Full time

Benefits offered by this job

Performance bonus up to 5000 PLN

Health insurance

Multisport or MultiKafeteria benefits

Referral bonus up to 6000 PLN

Extra day off for voluntary activities

Support for relocation

Job summary

Capita is seeking a Customer Service Agent with German in Opole, Poland. In this role, you will support customers through multiple channels, analyze and resolve inquiries, and enhance customer satisfaction by providing tailored service.

The position requires a minimum C1 level of German and excellent organizational and communication skills. You will enjoy a competitive salary, hybrid work flexibility, and various health and lifestyle perks to ensure your well-being.

Qualifications

• Minimum C1 level of German required.
• Customer-oriented attitude is essential.
• Strong organizational and communication skills necessary.

Responsibilities

• Support customers through inbound calls and messages.
• Analyze and solve customer queries effectively.
• Share information on administrative and technical requests.

Skills

German at min. C1 level

Customer oriented attitude

Excellent organizational and communication skills

Good knowledge of MS Office package

Job description

Capita is seeking a Customer Service Agent with German in Opole, Poland. In this role, you will support customers through multiple channels, analyze and resolve inquiries, and enhance customer satisfaction by providing tailored service.

The position requires a minimum C1 level of German and excellent organizational and communication skills. You will enjoy a competitive salary, hybrid work flexibility, and various health and lifestyle perks to ensure your well-being.