German-Speaking HR Service Consultant – Remote

Jones Lang LaSalle, Inc.; Polska; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Private healthcare

Cafeteria system

Life insurance

Employee assistance program

Hybrid Warsaw workspace

Job summary

Jones Lang LaSalle, Inc. is seeking an HR Support Specialist to handle tier 1 queries and manage HR processes in Workday. You will maintain employee data, communicate policies, and ensure adherence to KPIs and SLAs. The role requires strong customer service in Polish, English, and German.

Hybrid/remote work options are available in a Warsaw-based environment with modern facilities and growth opportunities in HR operations.

Qualifications

• Bachelor’s/Master’s degree in Human Resources or equivalent experience.
• 2-3 years of experience supporting HR processes/services.
• Experience with HR systems and case management is preferred.

Responsibilities

• Resolve tier 1 and assist with semi-complex/complex HR queries and transactions.
• Maintain employee life-cycle data in Workday (promotions, transfers, contracts, changes).
• Disseminate processes, policies, and documentation to employees.
• Adhere to KPIs, SLAs, and customer service standards.
• Quality check critical HR transactions per quality framework.
• Assist in building and maintaining a knowledgebase for Case Management.

Skills

HR processes

Customer service

MS Office

Multilingual (PL/EN/DE)

Education

Bachelor’s/Master’s degree in HR or equivalent

Tools

Workday HR

HR software

Job description

Jones Lang LaSalle, Inc. is seeking an HR Support Specialist to handle tier 1 queries and manage HR processes in Workday. You will maintain employee data, communicate policies, and ensure adherence to KPIs and SLAs. The role requires strong customer service in Polish, English, and German.

Hybrid/remote work options are available in a Warsaw-based environment with modern facilities and growth opportunities in HR operations.