German HR Operations Specialist - Hybrid Role

Tata Consultancy Services

Warszawa

Hybrid

PLN 60,000 - 90,000

Full time

14 days+

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Job summary

Tata Consultancy Services is seeking an HR Support Specialist with German language skills to join our international HR Service Center in Warsaw. You will be the first contact for employees and managers, delivering high-quality HR support in line with company policies and GDPR guidelines.

You will handle queries in German and English, maintain accurate HR records in SAP Workday SuccessFactors, and contribute to process improvements.

Qualifications

Bachelor's degree in HR/Business Administration or related field
2+ years in HR operations, HR shared services, or HR support roles
Experience providing first line or customer support in a corporate environment
Experience with HR systems (Workday, SAP, SuccessFactors, ServiceNow)

Responsibilities

Serve as the first point of contact for HR-related queries from employees, managers, and external partners (via phone, email, or HR ticketing tools)
Provide accurate and timely information on HR policies, procedures, payroll, benefits, leave management, and onboarding
Process and maintain employee data in the HRIS system (e.g., SAP HR, Workday, SuccessFactors)
Ensure that all employee records are accurate, complete, and compliant with data protection standards (GDPR)
Escalate complex cases to Second Line HR or specialized HR teams when necessary
Participate in process improvement initiatives to optimize HR service delivery
Support HR reporting and documentation as needed