German-speaking Game Support Specialist (Back Office)

Gdziepracujemy.pl; Poland; On-site; PLN 86,000 - 138,000; Full time

Benefits offered by this job

Relocation bonus

Health insurance

Plane ticket to Sofia

Company-provided accommodation

Employee referral bonuses

Training provided

International working environment

Job summary

TELUS Digital Bulgaria is seeking a Back Office Gaming Support Specialist with German to join our new Game Support Team in Sofia. The role focuses on helping players, resolving issues, and delivering an outstanding player experience.

We offer fully paid training, relocation assistance, and a comprehensive benefits package including health insurance and housing support to help you settle in.

Qualifications

• Fluency in German and good command of English.
• Gaming experience and player mindset.
• Empathy for players and understanding of player support.

Responsibilities

• Assist players with issues they report.
• Focus on delivering the best player experience.
• Listen to players and relay feedback to relevant teams.
• Collaborate with the team to improve processes.

Skills

German language

English language

Gaming experience

Player empathy

Job description

TELUS Digital Bulgaria is seeking a Back Office Gaming Support Specialist with German to join our new Game Support Team in Sofia. The role focuses on helping players, resolving issues, and delivering an outstanding player experience.

We offer fully paid training, relocation assistance, and a comprehensive benefits package including health insurance and housing support to help you settle in.