Gaming Support Specialist (French) — Relocate to Sofia

Gdziepracujemy.pl; Poland; A distancia; PLN 58.000 - 87.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation bonus €1,500 gross

30 days accommodation on arrival

Plane ticket to Sofia

€300 vacation voucher

Taxi from airport to accommodation

Fully paid training

Health insurance

50+ benefits and services to choose

Positive international environment

Descripción de la vacante

TELUS Digital Bulgaria is seeking passionate Back Office Gaming Support Specialists to join our new Game Support Team and relocate to Sofia, Bulgaria. You will help players with issues, focus on delivering an exceptional player experience, and relay player feedback to the right teams.

Relocation benefits include a €1,500 gross relocation bonus, 30 days of company-provided accommodation, plane tickets to Sofia, and additional support for settling in.

Formación

• Fluency in French and a good command of English.
• Gaming experience and ability to relate to a player mindset.
• Empathy for players and understanding of their perspective when handling issues.
• Understanding of Player Support workflows and processes.
• Desire to help players and contribute to team success.

Responsabilidades

• Assist players with issues they might experience or report.
• Focus on the player to deliver the best possible experience.
• Listen to players and communicate feedback to relevant teams.
• Collaborate with the team to improve processes.

Conocimientos

French fluency

English proficiency

Gaming experience

Player empathy

Understanding of Player Support

Desire to help players

Descripción del empleo

TELUS Digital Bulgaria is seeking passionate Back Office Gaming Support Specialists to join our new Game Support Team and relocate to Sofia, Bulgaria. You will help players with issues, focus on delivering an exceptional player experience, and relay player feedback to the right teams.

Relocation benefits include a €1,500 gross relocation bonus, 30 days of company-provided accommodation, plane tickets to Sofia, and additional support for settling in.