German-Speaking Customer Success Renewals Pro

Veeam Software; Poland; On-site; PLN 90,000 - 140,000; Full time

Benefits offered by this job

26 paid days off annually

Global VeeaMe Days

Family medical plan

Pension contribution

Meal stipend (PLN 450)

Multisport card

Job summary

Veeam Software in Poland seeks a Customer Success Representative to renew maintenance contracts, provide quotes, and upsell to premium services. This role focuses on revenue retention and client satisfaction, with targets tied to renewals and expansion.

Requirements include at least two years in software sales, fluency in English and German, and strong organizational and communication skills to manage high volumes in a fast-paced setting.

Qualifications

• Two years of software sales experience.
• Fluent English and German communications.
• Strong customer service and organizational skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Manage renewal of contracts in assigned territory to protect revenue.
• Provide accurate proposals and quotes according to customer agreements.
• Upsell and reinstate to maximize revenue and retention.
• Collaborate with customers, partners and internal teams.
• Record activities in the CRM system and track outcomes.
• Meet or exceed renewal and revenue targets.

Skills

English fluency

German fluency

Customer service

Sales mindset

Communication

Organization

Tools

Salesforce

Job description

Veeam Software in Poland seeks a Customer Success Representative to renew maintenance contracts, provide quotes, and upsell to premium services. This role focuses on revenue retention and client satisfaction, with targets tied to renewals and expansion.

Requirements include at least two years in software sales, fluency in English and German, and strong organizational and communication skills to manage high volumes in a fast-paced setting.