Gaming Support Specialist (Hungarian/English) - Sofia Relocation

Gdziepracujemy; Polska; On-site; PLN 88,000 - 117,000; Full time

Benefits offered by this job

Relocation bonus

Accommodation on arrival

Plane ticket to Sofia

Airport taxi transfer

Fully paid training

Career development

Competitive salary

Health insurance

50+ benefits

International team

Support and learning

Referral bonuses

Job summary

TELUS Digital Bulgaria is seeking dedicated player support specialists to help our players with tickets and live chat, ensuring a smooth and enjoyable gaming experience. You will join a team that values empathy, proactive communication, and fast resolution of player issues.

Relocation to Sofia is provided, including a comprehensive package with housing support, travel, and onboarding. If you are passionate about games and customer care, this is a great place to grow with a large, international

Qualifications

• fluency in Hungarian and good command of English
• understanding of Player Support
• gaming experience is advantageous

Responsibilities

• Help out players with issues via tickets and chat.
• Provide best player experience with a case-by-case player-oriented approach.
• Identify trending issues and bugs and communicate to the appropriate teams.
• Work with a passionate team to deliver a strong player-to-player support experience.

Skills

Hungarian fluency

English

Player empathy

Player support

Gaming experience

Desire to help players

Job description

TELUS Digital Bulgaria is seeking dedicated player support specialists to help our players with tickets and live chat, ensuring a smooth and enjoyable gaming experience. You will join a team that values empathy, proactive communication, and fast resolution of player issues.

Relocation to Sofia is provided, including a comprehensive package with housing support, travel, and onboarding. If you are passionate about games and customer care, this is a great place to grow with a large, international