French-speaking Tech Support & Solar Install Logistics Pro

WiP Jobs Recruitment

Katowice

On-site

PLN 90,000 - 120,000

Full time

4 days ago

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Benefits offered by this job

Private medical care

Private life insurance

Referral bonuses

Training access

Job summary

WiP Jobs Recruitment seeks a Technical Support and Logistics Specialist fluent in French to manage partner orders and deliver best-in-class customer service from our Katowice base. You will handle technical queries, support PV module and inverter issues, and assist in configuring solar systems.

A background in engineering, strong English, and precise communication are essential. You will document cases in CRM, troubleshoot installation faults, and coordinate with partners to ensure smooth

Qualifications

Fluent French (C1+)
Good English (B2)
Engineering technical background
Excellent verbal and written communication skills
Attention to detail and accuracy

Responsibilities

Handle technical product queries from partners and provide technical support during installation and design of photovoltaic installations
Provide customer support for PV modules and PV inverters on technical issues
Assist in configuring solar systems
Answer advanced technical questions about solar systems installation and maintenance
Troubleshoot technical failures on installations, document in CRM, and close cases timely
Handle customer complaints, assign partners, and manage interactions

Skills

French (C1+)

English (B2)

Engineering background

Communication skills

Attention to detail

Education

Engineering degree

Job description

A background in engineering, strong English, and precise communication are essential. You will document cases in CRM, troubleshoot installation faults, and coordinate with partners to ensure smooth

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