Fraud Prevention & Disputes Specialist - Fintech

Evotym; Polska; Hybrid; PLN 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Collaborative culture

High-impact role

Milestone recognition

Social benefits

Job summary

Evotym is seeking a Fraud Officer to take ownership of payment card disputes and help detect suspicious activity before it causes harm. You will investigate transactions and work with merchants and internal teams to strengthen fraud prevention.

The role involves communication with international clients and external stakeholders, developing and maintaining fraud policies, and ensuring robust controls in a scaling fintech environment.

Qualifications

• 3+ years in fraud prevention or chargeback management.
• Knowledge of Visa and Mastercard rules.
• Hands-on with fraud prevention systems and monitoring.
• Understanding of payment card fraud schemes.
• Ability to analyze large transaction data volumes.
• Fluent in Russian and English at least upper-intermediate.

Responsibilities

• Manage the full dispute lifecycle, including chargebacks.
• Handle cases via Mastercard Mastercom and Visa Resolve Online.
• Monitor transactions for suspicious payments and trends.
• Investigate flagged transactions with merchants.
• Maintain case records and report fraud and disputes.
• Liaise with regulators on fraud prevention systems.
• Review onboarding of prospective partners’ websites.
• Develop and maintain department policies and procedures.

Skills

Fraud prevention

Chargebacks

Data analysis

English (upper-intermediate)

Russian (fluent)

Tools

Mastercard Mastercom

Visa Resolve Online

Transaction monitoring systems

Job description

Evotym is seeking a Fraud Officer to take ownership of payment card disputes and help detect suspicious activity before it causes harm. You will investigate transactions and work with merchants and internal teams to strengthen fraud prevention.

The role involves communication with international clients and external stakeholders, developing and maintaining fraud policies, and ensuring robust controls in a scaling fintech environment.