Finance Operations Expert I -P2P

Ikea Ab; Poznań; On-site; PLN 120,000 - 180,000; Full time

Job summary

IKEA Ab in Poznań seeks a Procure-to-Pay expert to strengthen Finance Operations and Procurement. The role blends hands-on SAP and OpenText VIM with process excellence, standardization, and continuous improvement across countries.

You will collaborate with Country Finance teams, Global Process and Digital teams to drive operational performance, KPI analysis, and issue resolution. This is a strategic, cross-functional partner role in a multinational setting.

Qualifications

• University degree and 3–5 years of relevant Finance experience or minimum 7 years of overall relevant professional experience.
• Strong understanding of Procure-to-Pay processes and good understanding of end-to-end Finance operations.
• Hands-on experience with SAP and OpenText VIM.
• Experience working with invoice processing, vendor management, payments, invoice auto-matching and PO Compliance.
• Experience working with KPIs, SLAs and operational performance.
• Ability to analyze operational issues, identify root causes and drive improvements.
• Passion for Operational Excellence, standardization and continuous improvement.
• Ability to collaborate effectively with Finance, Procurement, Digital and external service partners.
• Strong stakeholder management, communication and influencing skills.

Responsibilities

• Act as the operational subject matter expert for P2P processes and systems, with particular focus on SAP and VIM.
• Participate in tactical meetings with Country Finance teams and operational reviews with Strategic Business Partners.
• Collaborate with Global Process Teams and Digital teams to resolve process and system-related issues.
• Drive operational excellence across the assigned P2P area, ensuring stable and efficient operations.
• Monitor, analyse, and interpret KPIs, SLAs, and operational performance trends, taking proactive actions where needed.
• Perform Root Cause Analysis (RCA) and drive sustainable corrective actions.
• Lead and support continuous improvement initiatives focused on the 3Es: Effectiveness, Efficiency and Experience.
• Promote standardization across countries by challenging local deviations and supporting global ways of working.
• Support country escalations, coordinate actions with strategic partners and ensure timely issue resolution.
• Participate in User Acceptance Testing (UAT), Business Verification and process validation activities, providing operational expertise and feedback.
• Identify and drive simplification, automation, and optimization opportunities supporting Ingka's lower-cost agenda.
• Contribute to improving user experience, compliance, and process efficiency across the P2P landscape.

Skills

Procure-to-Pay

SAP

OpenText VIM

KPIs & SLAs

Process optimization

Stakeholder management

Cross-functional collaboration

Finance operations

Education

University degree

Tools

SAP

OpenText VIM

Job description

Who you are

About the role

We are looking for a Procure-to-Pay (P2P) expert who combines strong process knowledge with hands‑on SAP and VIM experience. In this role, you will play a key role in delivering operational excellence across Finance & Procurement Operations and act as trusted operational partner for Country Finance teams, Strategic Business Partners, Global Process Teams and service providers.

You will drive operational excellence by translating operational insights into actions, improving process performance, promoting standardization across countries and continuously improving the user experience. You will represent Finance Operations in tactical and operational forums, support process and system improvements, participate in testing activities and provide expert guidance on P2P-related topics.

What we're looking for

• University degree and 3–5 years of relevant Finance experience or minimum 7 years of overall relevant professional experience.
• Strong understanding of Procure-to-Pay processes and good understanding of end‑to‑end Finance operations.
• Hands‑on experience with SAP and OpenText VIM.
• Experience working with invoice processing, vendor management, payments, invoice auto‑matching and PO Compliance.
• Experience working with KPIs, SLAs and operational performance.
• Ability to analyze operational issues, identify root causes and drive improvements.
• Passion for Operational Excellence, standardization and continuous improvement.
• Ability to collaborate effectively with Finance, Procurement, Digital and external service partners.
• Strong stakeholder management, communication and influencing skills.

A day in your life with us

• Act as the operational subject matter expert for P2P processes and systems, with particular focus on SAP and VIM.
• Participate in tactical meetings with Country Finance teams and operational reviews with Strategic Business Partners.
• Collaborate with Global Process Teams and Digital teams to resolve process and system‑related issues.
• Drive operational excellence across the assigned P2P area, ensuring stable and efficient operations.
• Monitor, analyse, and interpret KPIs, SLAs, and operational performance trends, taking proactive actions where needed.
• Perform Root Cause Analysis (RCA) and drive sustainable corrective actions.
• Lead and support continuous improvement initiatives focused on the 3Es: Effectiveness, Efficiency and Experience.
• Promote standardization across countries by challenging local deviations and supporting global ways of working.
• Support country escalations, coordinate actions with strategic partners and ensure timely issue resolution.
• Participate in User Acceptance Testing (UAT), Business Verification and process validation activities, providing operational expertise and feedback.
• Identify and drive simplification, automation, and optimization opportunities supporting Ingka's lower‑cost agenda.
• Contribute to improving user experience, compliance, and process efficiency across the P2P landscape.