Field Service Engineer* - Poland

Tomra; Katowice; On-site; PLN 100,000 - 150,000; Full time

Benefits offered by this job

Company car

Annual performance bonus

Private medical insurance package

MultiSport card (70% funded)

Employee Capital Plans (PPK)

Company-sponsored English lessons

Comprehensive onboarding and training

Opportunity to work for a global市場リーダー

Job summary

TOMRA is seeking a Field Service Engineer based in Southern or Central Poland, preferably near Katowice, Kraków, Wrocław, Łódź or Warsaw. You will install, maintain, troubleshoot, and optimize advanced sorting systems, ensuring uptime and customer satisfaction with travel across Europe as needed.

You’ll train customer staff, prepare detailed field reports, and support Sales and Project Management while embodying TOMRA’s focus on sustainability and innovation.

Qualifications

• Degree in Electrical Engineering, Mechatronics, Automation Engineering, or a related technical discipline.
• 3–5 years of field service, maintenance, technical support or industrial service experience.
• Strong electrical and mechanical troubleshooting skills.
• Good communication and interpersonal skills for customer interaction.
• Customer-oriented mindset and ability to work with diverse teams.
• Willingness to travel and hands-on technology passion.
• Fluent Polish and good English (written and spoken).
• Valid Category B driving license.

Responsibilities

• Field service work (commissioning, operation, testing, integration, optimization, maintenance and repair) for Recycling in Europe.
• Provide detailed field reports after each installation or intervention.
• Timely reporting of activities, costs and other data.
• Train customer maintenance staff on site and with TSS Service Engineers.
• Provide on-call technical phone support and field response.
• Support Sales and Project Management.
• Ensure maximum performance of TOMRA Sorting systems in the field.
• Deliver effective field service with respect to costs and timing.

Skills

Electrical engineering

Field service experience

Troubleshooting

Communication skills

Travel willingness

Polish language

English language

Driver's license

Education

Degree in Electrical Engineering / Mechatronics / Automation Engineering

Job description

Imagine a place where your contributions lead to real impact. Welcome to TOMRA, where innovation and sustainability are at the core of our mission. From all corners of the world, we transform how we obtain, use, and reuse the planet’s resources. With innovation at our core, we develop and manufacture sensor-based sorting technologies for the global recycling and waste management industry. Our success is reflected in more than 9,000 sorting units installed and a presence in over 100 countries - making TOMRA Recycling a trusted partner for customers around the globe.

At TOMRA, we encourage a culture of purpose, collaboration, and continuous improvement. Our teams are empowered to make a real impact - driven by passion, guided by responsibility, and inspired by innovation we make a shared commitment to sustainability. We believe that diverse perspectives fuel creativity, and we actively cultivate an inclusive workplace where everyone feels valued and heard.

Join us in shaping a better future through technology that matters.

Job Description

We are looking for a Field Service Engineer*based in Southern or Central Poland, preferably in the area of Katowice, Kraków, Wrocław, Łódź, or Warsaw.

As part of our Service Team, you will be responsible for the installation, maintenance, troubleshooting, and optimization of our advanced sorting systems, ensuring maximum uptime and customer satisfaction. This role combines technical expertise, customer interaction, and the opportunity to travel while contributing to a more sustainable future through innovative recycling solutions.

Main tasks are

• Field service work (commissioning, operation, testing, integration, optimization, maintenance and repair) predominantly for Recycling in Germany and Europe, but also tasks in other TOMRA Sorting business streams and geographical regions may occur
• Provides detailed field reports that are useful for the whole organisation after every installation or technical intervention
• Takes care of a timely reporting of activities, costs and other reporting
• Training of customer maintenance and service personnel on site as well as TSS Service Engineers
• Providing on call technical phone support and field response to equipment and customer issues
• Give support to Sales and Project Management
• Ensuring the maximum performance of the TOMRA Sorting systems in the field to satisfy the customers
• Responsible for an effective field service work in terms of costs and timing

Qualifications

What You'll Bring

• Degree in Electrical Engineering, Mechatronics, Automation Engineering, or a related technical discipline. Alternatively, a technical qualification with relevant field service experience.
• 3-5 years of experience in a similar field service, maintenance, technical support, or industrial service role.
• Strong electrical and mechanical troubleshooting skills with the ability to diagnose and resolve technical issues independently.
• Good communication and interpersonal skills, with the ability to explain technical topics clearly to customers and colleagues.
• Customer-oriented mindset and the ability to work effectively with people from different cultures and backgrounds.
• Strong organizational skills and the ability to manage multiple tasks and priorities in a dynamic environment.
• Hands-on approach, willingness to travel, and a passion for technology and engineering.
• Fluent in Polish and goodEnglish, both written and spoken.
• Valid driver's license (Category B).

Additional Information

• 100,000 - 150,000 PLN gross per year, depending on qualifications and experience.
• Annual performance bonus
• Company car
• Private medical insurance package
• MultiSport card (70% funded by the company)
• Employee Capital Plans (PPK)
• Company-sponsored English lessons
• Comprehensive onboarding and training
• Opportunity to work for a global market leader in sustainability and resource recovery

*TOMRA does not differentiate on the basis of gender, race or ethnicity, religion, color, sexual orientation or identity, disability, age and other protected statuses as given by applicable law. We are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer.