Field Service Engineer

Oxford Instruments; Warszawa; Hybrid; PLN 90,000 - 140,000; Full time

Benefits offered by this job

Company car

Language Courses

Home office

26 days paid leave

Great team events

Fantastic team and supportive culture

Job summary

Oxford Instruments in the Warsaw area seeks a Field Service Engineer to install and upgrade systems at customer sites, ensuring full operation of OIPT equipment with regular travel across Eastern Europe and the EMEA region.

You will perform commissioning, service, and detailed reporting, liaising with technical support and sales teams. English fluency is required, a second European language is a plus, and a driving licence is essential. A company car and home-office options are available.

Qualifications

• Substantial relevant experience and training.
• Ability to interpret Electrical and Mechanical drawings.
• Good PC/PLC experience preferred.
• Experience in Semiconductor or closely related high-tech electronics.
• Fluent English speaker; a second European language is a plus.
• Driving licence.
• Be prepared for extensive travel up to 90%.
• Able to work on own initiative and prioritize multiple tasks.
• Clear and concise communicator.
• Company car
• Language Courses
• Fantastic team and supportive culture
• Home office
• 26 days paid leave
• Great team events

Responsibilities

• To carry out the commissioning of equipment including any operational and maintenance training requirements.
• Respond to emergency breakdowns for warranty and service contract work.
• Report regularly to the EMEA Team Leader on all relevant issues and for PDR objectives.
• Provide a visit report detailing work completed, outstanding issues, time on site, travel etc., and help ensure chargeable work is invoiced promptly.
• Authorise system ‘buy-off’ prior to shipment.
• Liaise with technical support and systems engineering on potential or actual system problems.
• Liaise with Sales Team to provide background information.
• Help maintain an accurate record of the status of systems, timing of warranty, parts supplied and service contracts.
• Keep up to date all relevant enquiries and project files on any significant information.
• Provide detailed and accurate records of expenses incurred on behalf of the Company.

Skills

Electrical drawings

Mechanical drawings

PLC experience

Driving licence

Fluent English

Second European language

Travel up to 90%

Own initiative

Job description

At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

Join our team as a Field Service Engineer in a permanent role based around the Warsaw area, Poland! In this exciting position, you will be responsible for installing and upgrading systems and software at customer locations, ensuring that OIPT equipment is fully operational and ready for use. With regular extensive travel in Eastern Europe and occasionally the EMEA area, this role offers the perfect opportunity for those who enjoy dynamic work environments and making a direct impact on customer satisfaction. Don't miss your chance to be part of our innovative team! Your Key Responsibilities would be:

• To carry out the commissioning of equipment including any operational and maintenance training requirements
• Respond to emergency breakdowns for any warranty and service contract work.
• Report regularly to the EMEA Team Leader on all relevant issues and for PDR objectives.
• Provide a visit report for each customer visit, detailing work completed, outstanding issues, time spent on site, travelling etc., and help to ensure that all chargeable work is invoiced to the customer promptly.
• Authorise system ‘buy-off’ prior to shipment either with or in the absence of the customer.
• Liaise with technical support and systems engineering on any potential or actual system problems.
• Liaise with Sales Team to provide useful background information.
• Help to maintain an accurate record of the status of systems, timing of warranty, parts supplied and service contracts.
• Keep up to date all relevant enquiries and project files on any significant information.
• Provide detailed and accurate records of expenses incurred on behalf of the Company.

You would be an ideal match if you have the following:

• Substantial relevant experience and training.
• Ability to interpret Electrical and Mechanical drawings
• Good PC / PLC experience preferred
• Experience in Semi-Conductor (desirable) or closely related high-tech electronic industry.
• Fluent English speaker, a second European language would be a plus.
• Driving licence.
• Be prepared for extensive travel for up to 90%.
• Able to work on own initiative &to prioritise multiple tasks.
• Clear & concise communicator.
• Company car
• Language Courses
• Fantastic team and supportive culture
• Home office
• 26 days paid leave
• Great team events

At Oxford Instruments, we enable the world’s leading industrial companies and scientific research communities to image, analyse and manipulate materials down to the atomic and molecular level. At Plasma Technology, we provide tools for the engineering of micro- and nano-structures, with customers using our process solutions to research and produce materials and semiconductors vital for everything from medical devices and diagnostics, to electric cars and quantum computers.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.