Expert IT Analyst & Service Developer (Hybrid)

Nordea Group

Województwo mazowieckie

Hybrid

PLN 120,000 - 180,000

Full time

9 days ago

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Nordea is seeking an Expert IT Analyst / Service Developer to join the Self Service Portal End User Services team. You will analyse business needs and drive design, development and continuous improvement of automated services across the Self Service Portal.

You will work with end users and stakeholders, design and maintain services and databases, and contribute to service architecture and operational support, delivering a best-in-class digital user experience across the platform.

Qualifications

Experience as an IT Analyst or Service Developer.
Hands-on experience with Power Apps and Power Automate.
Experience with API integrations and databases.
Strong analytical, troubleshooting and documentation skills.
Good communication and stakeholder management skills.

Responsibilities

Analyse business needs and turn them into practical solutions.
Design, develop and maintain services, workflows and automations in BMC Digital Workplace (DWP), Power Apps and Power Automate.
Design and maintain API integrations between above systems.
Create, maintain and support databases used by the services.
Take ownership of databases and their data, ensuring data quality, governance and compliance standards are followed.
Create and maintain workflows, forms and service processes.
Collaborate with stakeholders, service owners and platform teams.
Support incident resolution, testing and continuous improvements.