Senior IT Analyst - Trading Systems

Nordea Group; Województwo pomorskie; Hybrid; PLN 140,000 - 260,000; Full time

Job summary

Nordea, Group Technology in Gdańsk, seeks an IT Analyst (Trading) - Senior/Expert to strengthen Equity DevOps. You will own production support for business-critical trading apps and act as first point of contact for desks.

In this role you will handle incidents, problems and changes, ensure stability during volatile markets, and drive automation with traders, developers and vendors. Hybrid work with 3 days in office in Gdańsk.

Qualifications

• Experience supporting business-critical trading applications in a fast-paced environment.
• Understanding of Order Management Systems / Electronic Trading, or strong personal interest.
• Experience working with Incident, Problem and Change Management (ITIL or similar).
• Understanding of application lifecycle and production support.
• Interest in automation and reducing recurring operational tasks.
• Curiosity about how electronic and automated trading systems operate end to end.

Responsibilities

• Managing and supporting business critical equity trading applications in production
• Acting as first point of contact for trading desks for trading and data related issues
• Handling complex incidents across multiple teams and technology areas
• Working according to Incident, Problem and Change Management processes
• Ensuring system stability during high volume and volatile market conditions
• Maintaining and extending monitoring, alerting and observability
• Driving automation and operational improvements
• Creating and maintaining operational and technical documentation
• Working closely with traders, developers and vendor support teams

Skills

Trading applications

ITIL Incident management

Automation mindset

Stakeholder communication

Production support

Tools

Python

PowerShell

SQL

Geneos

Grafana

Windows

Linux

FIX protocol

Front Arena

Murex

Job description

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea's transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy. We are looking for an IT Analyst (Trading) - Senior / Expert to strengthen our Equity DevOps area with a full-time permanent employment agreement.

Nordea is a place where traditions meet tomorrow. We're not just a bank, we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people's daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About Our Team

Meet the Equity DevOp team. Our role is to ensure stable operations of business-critical equity trading platforms that process up to a billion transactions daily for trading desks across Nordea. You will be part of an Equity DevOps team within the Application Maintenance capability and work closely with traders, developers and vendors across Nordea.

Location: Gdańsk (3 days/week in office). Area: Equity DevOps / Application Maintenance.

Main responsibilities in this role:

• Managing and supporting business critical equity trading applications in production
• Acting as first point of contact for trading desks for trading and data related issues
• Handling complex incidents across multiple teams and technology areas
• Working according to Incident, Problem and Change Management processes
• Ensuring system stability during high volume and volatile market conditions
• Maintaining and extending monitoring, alerting and observability
• Driving automation and operational improvements
• Creating and maintaining operational and technical documentation
• Working closely with traders, developers and vendor support teams

Who You Are

This is the right role for you if you are comfortable working in high-pressure, production-critical trading environments and are proactive, accountable, and self-organized. You balance operational responsibility with improvement work and communicate effectively with business stakeholders.

Your background and skills include

• Experience supporting business critical trading applications in a fast paced environment
• Understanding of Order Management Systems / Electronic Trading, or strong personal interest
• Experience working with Incident, Problem and Change Management (ITIL or similar)
• Understanding of application lifecycle and production support
• Interest in automation and reducing recurring operational tasks
• Curiosity about how electronic and automated trading systems operate end to end

Technical Stack / Skills

• Windows and Linux - hands on operational experience
• Python - hands on operational experience
• PowerShell - hands on operational experience
• FIX protocol - intermediate or basic understanding
• SQL - intermediate (analysis and troubleshooting)
• Monitoring & observability tools such as Geneos, Grafana or similar
• Exposure to electronic and automated trading environments
• Front Arena or Murex experience welcome (but not mandatory)

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions - and that we imagine you share with us.

People are driven by many different factors. For some, it's to take their career to the next level. For others, it's to break new ground within their area of expertise - in other words, with us, you will always move forward.

A culture that fuses performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment.

Hybrid working model - we believe in the value of bringing people together and at the same time we embrace the freedom of flexibility.

Diversity and inclusion are a natural part of our daily work. We know that an inclusive workplace is a sustainable one. We genuinely believe that our diverse backgrounds, experiences, characteristics and traits make us stronger together. Every day we strive to find new ways to improve diversity and inclusion within our community e.g. we have signed the European Diversity Charters in the countries where we operate to show our commitment and engage with others to continue learning and improving.