Senior IT Infrastructure Specialist

Nordea Bank Norge ASA; Warszawa; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Private health insurance

Life insurance

Learning opportunities

Holiday subsidies

Bonuses

Job summary

Nordea Bank Norge ASA in Warszawa is seeking a Senior Infrastructure Specialist to support IT environments, platforms and software according to Nordea standards. You will join the Service Fulfilment and Operation team in the SRE unit, driving toward containerized architectures with Mirantis Kubernetes and Docker.

The role includes 24/7 support responsibilities, onboarding new environments, and solving technical issues with cross-functional teams.

Qualifications

• At least 3 years of experience in IT Operation or infrastructure building and monitoring.
• DevOps practice: support, maintenance, deployment and admin tasks.
• Experience with microservices and containerized environments.
• Troubleshoot using logs; interpret issues and provide guidance.
• Linux/Unix proficiency; basic cloud operation familiarity.
• Knowledge of CI/CD, Docker, Kubernetes, Ansible; Git repository management.
• English fluency, both written and spoken.

Responsibilities

• Maintaining and delivering 24/7 support to common repositories and templates, on call duty.
• Participating in implementation of new environments and tools.
• Understanding processes to provide technical advice and support.
• Delivering user support to ensure effective tool usage and solutions.
• Managing development, test and production platforms for stability and performance.
• Making technical decisions based on platform analysis to add value.

Skills

IT Operations

DevOps

Linux/Unix

CI/CD

Docker

Kubernetes

Git

Log analysis

Tools

Docker

Kubernetes

Ansible

Git

Job description

Senior Infrastructure Specialist

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy. We are now looking for a Senior Infrastructure Specialist to join our team. Your basic tasks will include supporting the IT environments, platforms and software according to Nordea standards.

About our team

Welcome to the Service Fulfilment and Operation team in the SRE unit. We provide automated build and integration. We also support the deliveries with minimum manual overhead for the development teams. You will join a diverse, multi-faceted and passionate team, where you will be playing a key role in helping Nordea transition from Legacy IT own developed platform to Industry standards for DevOps Toolchain. We are moving our web applications to a containerized based architecture, leverage Mirantis Kubernetes and Docker containers. You will work closely with the other members of the team and Application Development team to onboard into our infrastructure, platform and tools. We offer a contract of employment with various benefits based on your location which may include private health and life insurance, learning opportunities, holiday subsidies, bonuses and more, depending on the location.

Main responsibilities in this role:

• Maintaining and delivering 24/7 support to common repositories and templates, supporting improvement of standards - on call duty, minimum one week per two month
• Participating in implementation of new environments and tools
• Understanding the underlying processes with focus on technical issues for the purpose of being able to provide relevant advice and support
• Delivering support to users of environments and tools to ensure effective usage and solutions
• Be responsible for implementation and maintenance of development, test and production platforms to support stable environment and effective high performance solutions
• Making technical decisions based on analysis and knowledge of platforms, environments and software tracks in order to add value

Background and skills include

• At least 3 years of experience in IT Operation or infrastructure building and monitoring
• Ops skills in the DevOps operating model – support, maintenance, deployment and administrative tasks
• Experience with Microservices
• Ability to interpret and troubleshoot application issues using log messages
• Practical knowledge of Linux/Unix
• General understanding of CI/CD, docker, Kubernetes, ansible, Git repository management
• Nice to have knowledge of Google Cloud Operation, AWS, AZURE operations
• Fluent in English, both written and spoken

It would be ideal if you also:

• Knowledge of IDE Tools: IntelliJ IDEA or Visual Studio Code
• Previous experience (ability) to work in 24/7 environment – normal business hours 8-16 plus on call duty, minimum one week per two month
• Ability to resolve variety of issues reported by customers via Incident or Jira tickets, Root cause analysis, deployment of change requests
• Experience releasing new applications to platforms customers use

What we offer

Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us.