EU 3PL Inbound Control Tower Specialist

Amazon; Gliwice; On-site; PLN 43,000 - 61,000; Full time

Job summary

Amazon is seeking a highly driven EU 3PL Control Tower Specialist to support inbound 3PL operations, monitor KPIs, and drive process standardization across European External Fulfilment sites. The role involves daily task resolution, communication with 3PL partners, and implementing improvements in coordination with the EU team.

The position requires strong data skills, experience in inbound processes, and flexibility to work in a rotating shift including weekends and nights.

Qualifications

• Advanced knowledge of Microsoft Excel and experience working with data.
• English language proficiency at B2/C1 level or above.
• Inbound/Reverse Logistics (RELO) previous experience.

Responsibilities

• Monitoring site-level hourly performance to identify trends and issues.
• Providing operational guidance to 3PL partners and serving as a communication bridge between 3PL providers and Amazon stakeholders.
• Uploading critical data for supply chain and transportation visibility and checking process compliance against Amazon standards.
• Supporting with launches and migrations with subject matter expertise, implementing required tasks for further operational support.
• Resolving system discrepancies
• Optimization of actual Control Tower processes.

Skills

Excel

Power BI

SQL

Python

DynamoDB

Tools

Power BI

SQL

Python

Job description

Amazon is seeking a highly driven EU 3PL Control Tower Specialist to support inbound 3PL operations, monitor KPIs, and drive process standardization across European External Fulfilment sites. The role involves daily task resolution, communication with 3PL partners, and implementing improvements in coordination with the EU team.

The position requires strong data skills, experience in inbound processes, and flexibility to work in a rotating shift including weekends and nights.