Enterprise Account Director — Remote Growth & Strategy

Lever, Inc.; Polska; On-site; PLN 180,000 - 300,000; Full time

Benefits offered by this job

Fully remote

Global client exposure

Career growth opportunities

Remote-first collaboration

Job summary

Lever, Inc. is seeking an Account Director based in Poland to lead a portfolio of enterprise clients in a fully remote setup.

You will own relationships from scoping through delivery, renewal, and expansion, partnering with senior stakeholders and cross-functional teams to translate business goals into scalable programs. The role emphasizes growth, retention, and high-quality delivery across time zones, with a focus on strategic account plans and commercial negotiations in a fast-paced,

Qualifications

• 5-10+ years of experience in account management or client services within creative, marketing, digital, or related environments.
• 3-5+ years in an account leadership position such as Senior Account Manager, Group Account Manager, Account Director, or equivalent.
• Proven experience managing and growing enterprise or high-value global customer accounts.
• Strong commercial acumen with experience owning or contributing to revenue, retention, and account growth targets.
• Experience working with enterprise, SaaS, D2C, or B2B clients.
• Demonstrated ability to build relationships with senior stakeholders and navigate complex organizational structures and procurement processes.
• Experience leading, coaching, and developing cross-functional teams.
• Strong operational mindset to scale delivery while maintaining quality and profitability.
• Ability to translate objectives into actionable programs and measurable outcomes.
• Excellent communication, stakeholder management, problem-solving, and negotiation skills.
• Structured, proactive, and solution-oriented approach to managing complex accounts across time zones.

Responsibilities

• Own end-to-end relationship for a portfolio of 5-10 enterprise customers.
• Develop and execute strategic account plans identifying upgrade and growth opportunities.
• Lead renewal processes and commercial negotiations with leadership collaboration.
• Build and maintain relationships with senior client stakeholders and procurement teams.
• Translate customer objectives into scalable creative programs and solutions.
• Coordinate delivery across multiple workstreams with Project Managers and Producers.
• Serve as senior escalation point for complex customer issues.
• Monitor account health, burn rates, pacing, performance, and profitability.
• Develop ROI-focused business cases demonstrating value of solutions.
• Identify opportunities to use AI and automation to improve outcomes.
• Coach and develop Project Managers and Producers to raise delivery standards.
• Collaborate with Creative, Product, and Operations to align resourcing with needs.

Skills

Account management

Strategic account planning

Executive stakeholder management

Negotiation

Cross-functional collaboration

Remote collaboration across time zones

Job description

Lever, Inc. is seeking an Account Director based in Poland to lead a portfolio of enterprise clients in a fully remote setup.

You will own relationships from scoping through delivery, renewal, and expansion, partnering with senior stakeholders and cross-functional teams to translate business goals into scalable programs. The role emphasizes growth, retention, and high-quality delivery across time zones, with a focus on strategic account plans and commercial negotiations in a fast-paced,