Employee Experience & Continuous Improvement Specialist

Align Technology; Wrocław; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Multisport card

Life insurance

Social fund

Meal subsidies

Product discounts

Job summary

Align Technology seeks an Employee Experience & Continuous Improvement Analyst, Customer Success, to coordinate and advance the Employee Experience programme for EMEA Customer Success. The role focuses on five pillars—wellbeing, recognition, community, social responsibility, and business synergy—via listening, action planning, and leadership enablement across markets.

You will collaborate with CS Academy, Training, HR, and OPEX to embed development insights into the roadmap and translate

Qualifications

• Relevant education, professional training, or equivalent practical experience in HR, psychology, business, communications, L&D, organisational development, or a related field.
• 1–2 years of experience in Employee Experience, employee engagement, People Operations, L&D, internal communications, change management, or a comparable programme role.
• Professional proficiency in English, written and verbal.
• Additional European language skills are an advantage.

Responsibilities

• Own the annual EMEA Employee Experience roadmap and calendar across the five programme pillars.
• Maintain governance for approvals, budgets, communications, inclusion, privacy, vendors, and monthly leadership reviews.
• Coordinate Voice of Employee mechanisms and identify trends across employee experiences.
• Turn insight into action plans with owners, dates, and measures; track completion and communicate outcomes.
• Maintain recognition channels and programmes with transparent criteria and KPIs.
• Coordinate wellbeing, cultural, community, and social-responsibility activities across markets and shifts.
• Build supervisor and manager ambassador networks with briefing packs and check-ins.
• Provide managers with frameworks, tools, and recommendations to strengthen the employee experience.
• Partner with CS Academy, Training, HR, and OPEX to align development with roadmap.
• Partner with BI to develop reporting on surveys and KPIs; use evidence to evaluate effectiveness.
• Coordinate the Employee Experience and Continuous Improvement idea-management framework and measure organizational value.

Skills

Employee listening

Facilitation

Programme coordination

Data literacy

Stakeholder management

Communication

Manager enablement

Microsoft 365

Process improvement

Change management

Education

HR/psychology/business

Tools

Microsoft 365

Survey tools

Reporting tools

Job description

Align Technology seeks an Employee Experience & Continuous Improvement Analyst, Customer Success, to coordinate and advance the Employee Experience programme for EMEA Customer Success. The role focuses on five pillars—wellbeing, recognition, community, social responsibility, and business synergy—via listening, action planning, and leadership enablement across markets.

You will collaborate with CS Academy, Training, HR, and OPEX to embed development insights into the roadmap and translate