Education Ops Specialist: AI-Driven Learning

Relativity; Kraków; Hybrid; PLN 96,000 - 144,000; Full time

Benefits offered by this job

DTO

Parental leave

Equity program

Job summary

Relativity is seeking an Education Operations Specialist to support the execution of education programs through administrative and operational activities that ensure the successful delivery of learning experiences. This role also contributes to process improvements, automation initiatives, and operational efficiencies that help scale education programs and reduce manual effort.

You will coordinate LMS updates, manage contract execution with Finance and Legal, and contribute to automation

Qualifications

• 1-3 years of professional experience.
• Strong attention to detail.
• Excellent communication skills.
• Basic experience with learning management systems (LMS).
• Basic experience using AI tools.
• Curiosity and a continuous improvement mindset.

Responsibilities

• Support workspace creation, scheduling activities, and LMS updates.
• Review and manage flagged candidate attempts.
• Respond to customer inquiries related to education programs in a timely manner.
• Execute training and certification contracts while collaborating with Finance and Legal teams to refine and improve processes.
• Assist with program logistics and documentation, including scheduling trainings and webinars across internal systems.
• Support projects, process improvement initiatives, and AI-driven innovations that increase scalability and eliminate manual processes.
• Track action items and support timelines for team and department projects.
• Communicate program updates and project status to stakeholders.

Skills

Coaching

Communication

Facilitation

Learning Management

Needs Analysis

Performance Improvements

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

LMS

AI tools

Job description

Relativity is seeking an Education Operations Specialist to support the execution of education programs through administrative and operational activities that ensure the successful delivery of learning experiences. This role also contributes to process improvements, automation initiatives, and operational efficiencies that help scale education programs and reduce manual effort.

You will coordinate LMS updates, manage contract execution with Finance and Legal, and contribute to automation