E-commerce Systems Analyst - Cross-Platform & AI-Driven

Your ITeams Sp. z o.o.; Polska; Hybrid; PLN 90,000 - 145,000; Full time

Benefits offered by this job

Luxmed Gold Extended medical care

Multisport Plus

Job summary

Your ITeams Sp. z o.o. seeks a System Analyst to support e-commerce solutions across PrePurchase, Purchase, Services and Tools domains.

This role spans web, iOS, Android with cross-team collaboration to translate business needs into clear requirements and artefacts for development, testing, UX and architecture. Responsibilities include modelling processes, defining requirements, creating user stories with acceptance criteria, and mapping integrations and APIs.

Qualifications

• 3+ years as System Analyst on cross-platform web/mobile projects.
• BPMN and UML proficiency required.
• Deep knowledge of REST, JSON and OpenAPI specs.
• Experience writing user stories with acceptance criteria; Jira/Confluence user.
• Familiarity with Agile (Scrum or Kanban).
• Facilitate workshops; communicate with tech and non-tech stakeholders.
• Experience using AI tools for analysis and diagrams; adaptable.
• English at least B2 level.
• Nice-to-have: e-commerce/retail domain, CPRE/ECBA/CCBA, UML tools, microservices, non-functional reqs, basic SQL.

Responsibilities

• Analyse business requests and medium-complex features; coordinate with architects for larger work.
• Define and document functional and non-functional requirements (performance, security).
• Create and maintain user stories with clear acceptance criteria.
• Model business processes and system interactions with BPMN and UML.
• Design integrations and APIs (REST, JSON, OpenAPI); model async flows (Kafka, queues).
• Facilitate workshops; communicate with Product Owners, Dev teams, QA, UX, Architects.
• Use Jira/Confluence for tracking and documentation; collaborate with design teams (Figma).
• Apply Agile practices to deliver iteratively and improve processes.
• Leverage AI tools to assist analysis, docs, and diagrams.

Skills

BPMN

UML diagrams

REST APIs

OpenAPI/Swagger

Jira

Confluence

Agile methods

AI tools for analysis

English B2

Tools

Figma

PlantUML

draw.io

Enterprise Architect

Kafka/RabbitMQ basics

SQL basics

Job description

Your ITeams Sp. z o.o. seeks a System Analyst to support e-commerce solutions across PrePurchase, Purchase, Services and Tools domains.

This role spans web, iOS, Android with cross-team collaboration to translate business needs into clear requirements and artefacts for development, testing, UX and architecture. Responsibilities include modelling processes, defining requirements, creating user stories with acceptance criteria, and mapping integrations and APIs.