Business Analyst

Upsaily.b2b; Kraków; Hybrid; PLN 110,000 - 170,000; Full time

Job summary

Upsaily.b2b is seeking an experienced Business Analyst to support e‑commerce initiatives on Adobe Commerce / Magento 2. The role allows Remote / Wrocław / Kraków work as part of a cross‑functional delivery team with strong emphasis on requirements definition and API integrations.

You will identify client needs, model processes with UML/BPMN, and collaborate with developers and sales teams. Proficiency with Jira/Confluence and fluent English are required for successful client engagements.

Qualifications

• 3+ years experience as a Business Analyst in e‑commerce
• Familiarity with Adobe Commerce / Magento 2 Open Source platforms
• Experience working in Agile environments
• Ability to clearly define project requirements (DoD, DoR, acceptance criteria)
• Skilled in analyzing and modeling business processes (UML, BPMN)
• Experience supporting sales processes from a business perspective
• Knowledge of integrations with systems such as PIM, ERP, and payment providers
• Self‑reliant, well‑organized, able to collaborate with developers
• Proficient with Jira and Confluence
• Fluent English in client-facing contexts

Responsibilities

• Identify and analyze clients’ business needs
• Select best solutions aligned with business expectations
• Collaborate closely with the delivery team throughout the project lifecycle
• Support the development team in understanding client requirements
• Create and update business‑technical documentation
• Prepare and conduct training sessions for clients and system users
• Provide business support for sales processes
• Promote best practices within the business analysis team

Skills

Business Analysis

E-commerce

Adobe Commerce / Magento 2

Agile methodologies

Requirements definition (DoD/DoR)

UML / BPMN

Client collaboration

English fluency

Tools

Jira

Confluence

Job description

Position: Business Analyst (Remote / Wrocław / Kraków)

We seek an experienced Business Analyst to support e‑commerce initiatives on Adobe Commerce / Magento 2.

Qualifications

• At least 3 years of experience as a Business Analyst in e‑commerce, with a strong understanding of the IT environment
• Familiarity with Adobe Commerce / Magento 2 Open Source platforms
• Experience working in Agile methodologies
• Ability to clearly define project requirements (DoD, DoR, acceptance criteria)
• Skills in analyzing and modeling business processes (UML, BPMN)
• Experience supporting sales processes from a business perspective
• Knowledge of integrations with systems such as PIM, ERP, and payment providers
• Self‑reliant, well‑organized, and able to collaborate effectively with developers
• Proficient use of Jira and Confluence
• Experience working with external clients and preparing business‑technical documentation, fluent English

Responsibilities

• Identifying and analyzing clients’ business needs
• Selecting the best solutions tailored to business expectations
• Close collaboration with the delivery team throughout the entire project lifecycle
• Supporting the development team in understanding client requirements
• Creating and updating business‑technical documentation
• Preparing and conducting training sessions for clients and system users
• Providing business support for sales processes
• Implementing and promoting best practices within the business analysis team

Nice to Have

• Knowledge of web application architecture
• Experience working with APIs (REST / SOAP / GraphQL)
• Familiarity with the Mirakl platform

Technology Stack

• UML
• PIM
• Magento 2 / Adobe Commerce
• Confluence
• Jira
• BPMN
• E‑commerce
• Agile
• ERP