E-commerce Systems Analyst - Cross-Platform & API

Spyrosoft Ltd; Polska; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

Spyrosoft Ltd is seeking a System Analyst to join an E-commerce project focused on developing and maintaining online stores and mobile apps for a retail client.

The role connects E-commerce business needs with development teams, crafting user stories, BPMN/UML models, and API requirements to be implemented across web and mobile platforms. You will facilitate workshops, ensure documentation, and collaborate with Product Owners and QA teams.

Qualifications

• 3+ years as System/Analyst in IT projects.
• Experience on cross-platform web and mobile projects.
• Practical knowledge of BPMN.
• Ability to prepare user stories and acceptance criteria.
• Practical knowledge of UML diagrams: sequence, activity, component, use case.
• Understanding of REST APIs and JSON.
• Ability to read and describe API contracts with Swagger/OpenAPI.
• Good knowledge of Jira and Confluence.
• Knowledge of Figma and ability to read and comment on designs.
• Familiarity with AI tools used for analysis, documentation, and diagram preparation.
• Strong communication skills; able to run workshops with business and IT stakeholders.
• Experience in Agile environments (Scrum or Kanban).
• English proficiency at least B2; Polish at least C1.

Responsibilities

• Gather and analyse business requirements with Product Owners and E-commerce stakeholders.
• Translate business needs into functional and non-functional requirements.
• Create epics, user stories, and acceptance criteria.
• Model business processes using BPMN.
• Support splitting project scope into deliverable increments.
• Model solutions using UML diagrams (sequence, activity, component, use case).
• Describe integrations, including REST APIs and data flows between microservices and external systems.
• Work with API contracts using JSON and Swagger/OpenAPI.
• Ensure consistency of solutions across web, iOS, and Android.
• Coordinate analysis when changes affect multiple teams or E-commerce areas.
• Conduct workshops and refinement sessions with Development, QA, and UX teams.
• Support development teams and answer analytical questions during implementation.
• Maintain clear and up-to-date analytical documentation.
• Collaborate with Product Owners, development teams, QA, UX, and architects.

Skills

BPMN

User stories

Acceptance criteria

UML diagrams

REST APIs

Swagger/OpenAPI

Jira

Confluence

Figma

AI tools

Workshops

Agile (Scrum/Kanban)

English (B2)

Polish (C1)

Cross-platform experience

Tools

Jira

Confluence

Figma

Enterprise Architect

draw.io

PlantUML

Swagger/OpenAPI

Kubernetes

Kafka

RabbitMQ

Job description

Spyrosoft Ltd is seeking a System Analyst to join an E-commerce project focused on developing and maintaining online stores and mobile apps for a retail client.

The role connects E-commerce business needs with development teams, crafting user stories, BPMN/UML models, and API requirements to be implemented across web and mobile platforms. You will facilitate workshops, ensure documentation, and collaborate with Product Owners and QA teams.