E-Commerce Quality Analyst with English I On-site in Kraków

TELUS Digital; Województwo małopolskie; On-site; PLN 42,000 - 60,000; Full time

Job summary

TELUS Digital seeks a detail-oriented Data Reviewer to support assessments of online retailers and data collection for various projects in our Poland office. You will conduct deep-dive analyses of policy violations, perform audits, and ensure data quality across assignments.

Daily tasks include updating trackers, communicating with the core team, and coordinating with stakeholders to deliver transparent results.

Qualifications

• 1-2 years minimum experience in data collection or content moderation.
• Full-time availability to work in office 40 hours/week.
• Proficiency with Internet browsing, email, and office apps.
• Fluency in English with strong written and verbal communication.

Responsibilities

• Conduct reviews of online retailers and collect data for projects.
• Perform deep-dive analyses on policy violations to identify trends.
• Complete website audits and data collection in a timely, error-free manner.
• Perform data quality assurance checks for assigned projects.
• Measure progress and coordinate communications with stakeholders.
• Maintain and update data on project trackers daily.
• Attend regular and ad-hoc meetings and training as needed.
• Manage emails in multiple accounts and keep the team aligned.
• Fulfill other duties as assigned by leadership.

Skills

English fluency

Attention to detail

Independent work

Team collaboration

Education

Bachelor’s Degree preferred

Tools

G Suite

Microsoft Office

Job description

• Conduct extensive reviews a wide variety of online retailers and collect a range of detailed data for assigned projects
• Conduct deep-dive analysis on policy violations to identify trends and opportunities to improve reviews
• Responsible for completing website audits and data collection in a timely manner with error free execution
• Perform data quality assurance checks for assigned projects
• Measure progress on all assigned projects. Manage communication of progress with the core team and all stakeholders and escalation issues as necessary, providing transparency and end-to-end coordination of deliverables.
• Daily maintenance and updates of data on project trackers
• Attendance and participation in regular and ad hoc meetings and training, as necessary
• Manage emails in multiple accounts
• Communicate regularly with team for calibration and alignment
• Other duties as assigned by leadership team

REQUIREMENTS

• 1-2 years minimum experience in data collection, data review, content moderation
• Full time availability to work in office 40 hours/week
• High degree of expertise with Internet browsing, email, G Suite/Microsoft applications
• Fluency in English
• Excellent written and verbal communication skills
• Strong attention to detail and the ability to identify and correct errors
• Ability to work independently and as part of a team
• Familiarity with e-commerce platforms and online communities
• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience
• Background check may be required
• Valid NFC enabled identification document is a requirement