eCommerce Quality Analyst with English

TELUS Digital; Kraków; On-site; PLN 60,000 - 90,000; Full time

Job summary

TELUS Digital in Kraków is seeking a data reviewer to conduct extensive reviews of online retailers and collect detailed data for projects. You will perform deep-dive analysis on policy violations to identify trends and opportunities to improve reviews.

Responsibilities include website audits, data quality assurance, and daily updates to project trackers while maintaining timely communication with the core team and stakeholders.

Qualifications

• 1–2 years minimum experience in data collection, data review, content moderation.
• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
• Fluency in English.
• Full-time availability to work in office 40 hours/week.
• High degree of expertise with Internet browsing, email, and standard office software.

Responsibilities

• Conduct extensive reviews of online retailers and collect detailed data for assigned projects.
• Perform deep-dive analysis on policy violations to identify trends and improvement opportunities.
• Complete website audits and data collection with error-free execution.
• Carry out data quality assurance checks for assigned projects.
• Track progress and communicate updates with the core team and stakeholders.

Skills

English fluency

Communication skills

Attention to detail

Teamwork

E-commerce familiarity

Internet & office apps

Education

Bachelor’s Degree preferred

Tools

G Suite

Microsoft Office

Job description

• Conduct extensive reviews a wide variety of online retailers and collect a range of detailed data for assigned projects
• Conduct deep-dive analysis on policy violations to identify trends and opportunities to improve reviews
• Responsible for completing website audits and data collection in a timely manner with error free execution
• Perform data quality assurance checks for assigned projects
• Measure progress on all assigned projects. Manage communication of progress with the core team and all stakeholders and escalation issues as necessary, providing transparency and end-to-end coordination of deliverables.
• Daily maintenance and updates of data on project trackers
• Attendance and participation in regular and ad hoc meetings and training, as necessary
• Manage emails in multiple accounts
• Communicate regularly with team for calibration and alignment
• Other duties as assigned by leadership team

REQUIREMENTS

• 1-2 years minimum experience in data collection, data review, content moderation
• Full time availability to work in office 40 hours/week
• High degree of expertise with Internet browsing, email, G Suite/Microsoft applications
• Fluency in English
• Excellent written and verbal communication skills
• Strong attention to detail and the ability to identify and correct errors
• Ability to work independently and as part of a team
• Familiarity with e-commerce platforms and online communities
• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience
• Background check may be required
• Valid NFC enabled identification document is a requirement