Dutch-Speaking Customer Support Specialist - On-site Greece

WW Talents; Kraków; On-site; PLN 64,000 - 74,000; Full time

Benefits offered by this job

Relocation package

Bonuses on projects

Transport support

Training and onboarding

Professional development

International environment

Well-being support

Job summary

WW Talents in Greece is seeking Dutch-speaking Customer Service Specialists to join international teams in Athens and Thessaloniki. You will provide customer service, after-sales support, technical assistance, or claims support on-site.

Working locations are Athens or Thessaloniki with a full relocation package and 14-month-style gross compensation. Training, development opportunities, and an international environment are offered to support performance and growth.

Qualifications

• Dutch proficiency at C1 level, both written and spoken.
• English proficiency at B2-C1 level, depending on the project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.
• Comfortable working with CRM systems and multiple digital tools.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional support.
• Resolve product, account, payment, and technical issues.
• Assist with deliveries, refunds, repairs, and claims.
• Manage customer cases and elevate complex issues when needed.
• Maintain accurate records and meet service quality standards.

Skills

Dutch C1

English B2-C1

Communication

Problem solving

CRM software

Customer-focused

Tools

CRM systems

Job description

WW Talents in Greece is seeking Dutch-speaking Customer Service Specialists to join international teams in Athens and Thessaloniki. You will provide customer service, after-sales support, technical assistance, or claims support on-site.

Working locations are Athens or Thessaloniki with a full relocation package and 14-month-style gross compensation. Training, development opportunities, and an international environment are offered to support performance and growth.