Dutch Netflix Support Specialist - Greece (Relocation Paid)

Mercier Consultancy MD; Polska; On-site; PLN 98,000 - 157,000; Full time

Benefits offered by this job

Competitive monthly salary

2 extra salaries per year (13th & 14th

Fully paid training programs

Health insurance coverage

Fully paid relocation package

Monthly performance bonus

Career growth and international work

Job summary

Mercier Consultancy Group is seeking Dutch-speaking Netflix Customer Experts to join a Greece-based team. Responsibilities include handling Dutch customer inquiries across phone, chat, and email, with support for billing, tech issues, and account navigation. English required for training, EU passport mandatory, and shifts rotate in a dynamic environment.

Role offers relocation to Greece, competitive salary, and training programs within a fast-paced streaming services setting.

Qualifications

• Native or fluent Dutch (spoken and written).
• Proficiency in English for training and internal communication.
• Valid EU passport (mandatory).
• Strong passion for entertainment and familiarity with streaming platforms.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment with rotating shifts.

Responsibilities

• Deliver exceptional customer support to Dutch-speaking subscribers of a leading streaming platform.
• Assist users with technical troubleshooting, billing inquiries, and account navigation via phone, chat, and email.
• Stay updated on new releases, platform features, and service updates to provide accurate responses.
• Resolve complex customer issues with empathy and professionalism to ensure user satisfaction.
• Collaborate with international teams to share insights and improve service delivery protocols.
• Contribute to a positive, high-energy work environment tailored to modern digital service needs.

Skills

Dutch language

English proficiency

Job description

Mercier Consultancy Group is seeking Dutch-speaking Netflix Customer Experts to join a Greece-based team. Responsibilities include handling Dutch customer inquiries across phone, chat, and email, with support for billing, tech issues, and account navigation. English required for training, EU passport mandatory, and shifts rotate in a dynamic environment.

Role offers relocation to Greece, competitive salary, and training programs within a fast-paced streaming services setting.