DOC Controller

Iag Gbs; Kraków; On-site; PLN 90,000 - 130,000; Full time

Job summary

IAG GBS Poland sp. z o.o. Kraków is recruiting for a DOC Controller. You will manage end-to-end DOC invoice processes, verify cash flow, and resolve system errors while ensuring SLA compliance. The role demands strong Excel, SAP HANA knowledge, and a proactive improvement mindset.

You will collaborate with suppliers and internal teams, prepare budgets and business cases, and maintain accurate documentation under tight deadlines. Fluency in English (B2) is required.

Qualifications

• MS degree in Finance, Accounting, Economics or related fields.
• Experience in working for financial international organization.
• Strong knowledge of MS Excel, PowerPoint, SAP HANA; BRF+ is an asset.
• Knowledge of suppliers and contract management.
• Strong financial and business orientation; able to evaluate, analyze and present data.
• Ability to operate under tight deadlines.
• English level at least B2.

Responsibilities

• Perform end-to-end process for DOC invoices, including approval and audit and pricing maintenance.
• Manage daily cash flow verification and ensure correct information flow between suppliers and internal systems.
• Analyze and verify system errors; work with IT and stakeholders until resolution.
• Prepare budgets and business cases.
• Ensure process execution according to SLA and report results regularly.
• Resolve complex supplier and stakeholder queries; maintain cooperation with partners.
• Drive continuous improvement in the area of responsibility.

Skills

MS Excel

PowerPoint

Financial analysis

Contract management

English proficiency

Education

Finance/Economics degree

Tools

SAP HANA

BRF+

PowerPoint

Job description

## DOC ControllerApply: Krakow, Poland: Full time: Posted Today: End Date: September 25, 2026 (15 days left to apply): JR100740IAG GBS Poland sp. z o.o.Full time## IAG GBS (Global Business Services) a part of International Airlines Group (IAG).## IAG is one of the world’s largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year.## IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses.## As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG’s strategy.## IAG GBS drives efficiency and simplicity in providing centralised solutions in Finance Operations, Financial Planning and Analysis, Tax, Treasury, Audit and Airline services across IAG.## We are headquartered in Kraków. **Purpose of the role**Candidate on this position is responsible for managing end-to-end DOC invoice processes, cash flow verification, and system error resolution. Prepares budgets, ensures compliance with procedures and SLAs, handles supplier and stakeholder queries, and drives continuous process improvements.**Responsibilities*** Perform end to end process for DOC invoices - including approval and audit of invoices, maintenance of pricing structure in the system based on price lists and Procurement contracts, clarification of mismatches till final resolution (versus contracted conditions with Procurement, IT, business and suppliers),* Manage daily cash flow verification - ensure correct information flow between suppliers and internal system,* Analyse and verify system errors, cooperation with IT and stakeholders till final mitigation of identified mismatches,* Budget and business cases preparation* Ensure process execution according to agreed procedures, Service Level Agreements (SLA) for Contract Leakage and report the results on regular basis,* Resolve complex queries from suppliers and stakeholders,* Proactively maintain cooperation with suppliers, internal and external partners,* Perform continuous improvement approach in the area of responsibility.**Required Skills, Qualifications & Experience:*** MS degree in Finance, Accounting, Economics or related fields,* Experience in working for financial international organization,* Working proficiency in MS Excel, PowerPoint, SAP HANA, experience in BRF+ will be an asset,* Knowledge of suppliers and contract management,* Strong financial and business orientation, ability to evaluate, analysing and presenting skills,* Operate effectively in an environment with tight deadlines,* English skills on at least B2 level**What we offer:**The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry.The opportunity to work in a multi-cultural environment with great offices in many locations. We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension and performance bonuses.We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.