DOC Controller

IAG GBS Poland sp. z o.o.; Kraków; On-site; PLN 140,000 - 190,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Performance bonuses

Job summary

IAG GBS Poland sp. z o.o. in Kraków is recruiting for a Finance Operations role focused on end-to-end DOC invoices, cash flow verification and ongoing process improvements within a global airline group.

The role works with SAP HANA, BRF+ and MS Office in an international, multicultural environment. IAG offers health insurance, a pension scheme, performance bonuses and a stable, growth‑oriented workplace.

Qualifications

• MS degree in Finance, Accounting, Economics or related fields.
• Experience in working for financial international organization.
• Working proficiency in MS Excel.
• PowerPoint.
• SAP HANA.
• Experience in BRF+ will be an asset.
• Knowledge of suppliers and contract management.
• Strong financial and business orientation.
• Ability to evaluate, analysing and presenting skills.
• Operate effectively in an environment with tight deadlines.
• English skills on at least B2 level.

Responsibilities

• Perform end-to-end DOC invoice processing including approvals and audits.
• Maintain pricing structure in the system per price lists and contracts.
• Clarify mismatches with Procurement, IT, business and suppliers.
• Manage daily cash flow verification and data flow between suppliers and systems.
• Analyze system errors and work with IT to resolve mismatches.
• Prepare budgets and business cases.
• Ensure SLA-compliant process execution and report results.
• Resolve complex supplier and stakeholder queries.
• Proactively collaborate with suppliers and partners.
• Drive continuous improvements in the area.

Skills

MS Excel

PowerPoint

English B2

Financial analysis

Budgeting

Education

Master's degree in Finance/Accounting/Economics

Tools

SAP HANA

BRF+

Job description

IAG GBS Poland sp. z o.o. Full time IAG GBS (Global Business Services) a part of International Airlines Group (IAG). IAG is one of the world’s largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year. IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses. As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG’s strategy. IAG GBS drives efficiency and simplicity in providing centralised solutions in Finance Operations, Financial Planning and Analysis, Tax, Treasury, Audit and Airline services across IAG. We are headquartered in Kraków.

Purpose of the role

Candidate on this position is responsible for managing end-to-end DOC invoice processes, cash flow verification, and system error resolution. Prepares budgets, ensures compliance with procedures and SLAs, handles supplier and stakeholder queries, and drives continuous process improvements.

Responsibilities

• Perform end to end process for DOC invoices - including approval and audit of invoices
• Maintenance of pricing structure in the system based on price lists and Procurement contracts
• Clarification of mismatches till final resolution (versus contracted conditions with Procurement, IT, business and suppliers)
• Manage daily cash flow verification - ensure correct information flow between suppliers and internal system
• Analyse and verify system errors, cooperation with IT and stakeholders till final mitigation of identified mismatches
• Budget and business cases preparation
• Ensure process execution according to agreed procedures, Service Level Agreements (SLA) for Contract Leakage and report the results on regular basis
• Resolve complex queries from suppliers and stakeholders
• Proactively maintain cooperation with suppliers, internal and external partners
• Perform continuous improvement approach in the area of responsibility

Required Skills, Qualifications & Experience

• MS degree in Finance, Accounting, Economics or related fields
• Experience in working for financial international organization
• Working proficiency in MS Excel
• PowerPoint
• SAP HANA
• experience in BRF+ will be an asset
• Knowledge of suppliers and contract management
• Strong financial and business orientation
• Ability to evaluate, analysing and presenting skills
• Operate effectively in an environment with tight deadlines
• English skills on at least B2 level

What we offer:

• The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry.
• The opportunity to work in a multi-cultural environment with great offices in many locations.
• We aim to provide all our people with a work/life balance, as well as the many benefits offered by a global organisation, including health insurance, pension and performance bonuses.

We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

IAG GBS (Global Business Services) is part of International Airlines Group (IAG), one of the world’s leading airline groups, and the parent company of airline brands including British Airways, Iberia, Vueling, Aer Lingus, and LEVEL. IAG’s business model is unique. It is based on a light structure at the centre, with agile, empowered, and focused airline operating companies accountable for results, and a central platform providing a competitive advantage through scale and world‑class expertise. As a key part of this central platform, we drive innovation, efficiency and simplicity across finance, procurement, technology, airline services, and group‑wide systems across IAG. We are a knowledge‑creation organisation, and we enable the Group to be at the forefront of innovation and sustainability, driving the future of the aviation industry.