Invoice to Cash Manager with German

DEKRA Praca Sp. z o.o.; Wrocław; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Competitive salary

International environment

Office in Wroclaw

Hybrid work model

Permanent contract

Job summary

DEKRA Praca Sp. z o.o. in Wroclaw is seeking an experienced Invoice to Cash Manager to lead the I2C team for the EMEA region. You will oversee end-to-end I2C operations, ensure compliance, and drive process improvements in a multinational setting.

You will start with AR processes and expand into invoice services, building the Finance GBS Centre in Wroclaw. Strong I2C knowledge, leadership experience, and fluent English and German are required.

Qualifications

• 5+ years in Finance operations or shared services.
• Experience in I2C or broader F&A in BPO/shared services.
• Fluent in English and German.
• Knowledge of SAP or similar ERP is an asset.
• Strong analytical and reporting skills.
• People management and coaching experience.

Responsibilities

• Lead I2C team delivering services across the EMEA region.
• Organize daily team operations, workload and staffing.
• Ensure timely, accurate ItC activities meeting SLA/KPI targets.
• Coach and develop team members; provide performance reports.
• Drive initiatives to improve I2C performance and automation.
• Oversee month-end/year-end closing and reconciliations.
• Collaborate with Process Owners and IT to resolve issues.

Skills

I2C processes

People management

Performance reporting

Stakeholder management

Process optimization

Team leadership

Finance operations

Education

Finance/Accounting degree

Advanced degree asset

Tools

SAP

Job description

Location: new GBS Centre in Wroclaw, Poland

Job Description

You will oversee end-to-end Invoice-to-Cash (I2C) operations, ensuring high-quality service delivery, compliance, and continuous improvement. You will lead a team of I2C specialists supporting the EMEA region and collaborate closely with internal and external stakeholders.

At the beginning the operational focus will be on the AR process with subsequent expansion into invoice services. The ideal candidate brings solid knowledge of I2C processes, leadership experience, and a background in multinational, fast-paced environments.

During the initial set-up and development of the GBS finance team you will be directly responsible for leading and operational management of the ItC specialists, before ultimate team leaders are selected/ hired (as teams grow). This direct operational management will require on-going learning of new processes, support of the knowledge transition (from local entities to Wroclaw) as well as support during the onboarding of new employees.

Responsibilities

• You lead and oversee the I2C team responsible for delivering services across the EMEA region.
• You organize daily team operations, including workload allocation, staff planning, backup coverage, and cross-training.
• You ensure timely and accurate execution of all ItC activities, meeting established SLA and KPI targets.
• You have a hands‑on approach towards solving operational challenges.
• You foster a positive team culture built on trust, open communication, collaboration, and continuous learning.
• You coach, mentor, and support team members in their professional development.
• You prepare performance reports and highlight progress, challenges, and action plans.
• You drive and support initiatives aimed at improving I2C performance, process efficiency, and automation opportunities.
• You ensure month‑end and year‑end closing activities are completed accurately and on time.
• You review and validate account reconciliations, ensuring aged items are followed up and resolved.
• You monitor and analyse incoming payments to ensure prompt and accurate postings.
• You manage service reviews, internal customer meetings, and escalations.
• You collaborate with Process Owners, IT and other business functions to resolve process issues and enhance service effectiveness.
• You participate in transitions, migrations, and process stabilization activities in cooperation with Project Management.
• You build and maintain strong relationships with internal and external stakeholders.
• You ensure all I2C transactions are executed in accordance with internal Accounting Policies/ Group Manual, IFRS and local regulatory requirements.
• You keep Standard Operating Procedures and process documentation up to date, reflecting best practices and organizational standards.

Requirements

• 5+ years of experience in Finance operations or shared services.
• Proven experience in I2C or broader F&A operations within a BPO or shared services environment. Knowledge of R2R will be considered an asset.
• Strong analytical skills and experience with performance reporting.
• Fluent in English & German.
• Expertise in process optimization and service delivery.
• Excellent communication and stakeholder management abilities.
• Strong people management experience, including team leadership, performance management, talent development and coaching.
• Degree in Finance, Accounting, or related field. An advanced degree will be considered an asset.
• Knowledge of SAP or similar ERP systems is an advantage.
• French/ other additional language skills are an asset.

What We Offer

• Competitive salary
• interesting and challenging work in an international environment
• Working at a new GBS Centre in Wroclaw, Poland
• Working Mode: Office (initial model), Hybrid (long‑term solution)
• Employment Type: Permanent Contract
• Full Time
• Weekly Hours: 40 (task‑based system)

Our client, an international company creating a new business services center in Wroclaw, is currently looking for a: Invoice to Cash Manager with German responsible for managing P2P processes and a team supporting the EMEA region.