Digital Solution Representative – Czech/Slovak – Hybrid

SpotOn TA; Kraków; Hybrid; PLN 60,000 - 100,000; Full time

Benefits offered by this job

Relocation assistance

Private medical insurance (dental &eye

Sports card

Tuition programmes for sales courses

Performance bonuses

PPK plan

Job summary

SpotOn TA in Krakow, Poland is seeking a Digital Solution Representative to drive outbound outreach and email follow-ups with a focus on upselling and account growth. The role is hybrid (3 days in office, 2 days from home) with relocation assistance and a benefits package including private medical insurance and a sports card.

Fluency in Czech/Slovak and English, strong communication, and analytical skills are required.

Qualifications

• Fluency in Czech/Slovak language (B2/C1) and English (B2) required.
• Strong communication and consultative selling skills.
• Analytical and problem-solving abilities.
• Willingness to reside in Krakow, Poland or relocate.
• Goal-oriented, customer-focused, and comfortable with targets.
• Proficient computer skills and ability to manage customer relationships.

Responsibilities

• Conduct outbound calls and email follow-ups to drive new opportunities.
• Encourage customers to adopt new marketing strategies and upsell campaigns.
• Work in a target-driven environment with sales targets for individuals and team.
• Guide customers through campaign implementations and optimize accounts.
• Build strong relationships and manage an assigned portfolio.
• Meet daily productivity KPIs and contribute to team targets.
• Provide consultative solutions for advertising campaigns.

Skills

Czech/Slovak fluency

English fluency

Strong communication

Consultative selling

Analytical skills

Problem-solving

Relocation willingness

Goal-oriented

Customer-focused

Computer savvy

Account management

Job description

Hybrid - Krakow, Poland

*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.

Client:BPO Company.

Hybrid - Krakow, Poland "3 days from office / 2 days from home"

Job Description

As a Digital Solution Representative, you will conduct outbound calls, cold calls and email follow-ups

Detailed Duties and Responsibilities

• Encourage customers to adopt new marketing strategies
• Work in a target-driven environment with individual and team sales targets
• Use analytical skills to increase programme revenue
• Analyse and strategise how to manage and upsell customer accounts
• Manage an assigned portfolio of customer accounts
• Guide customers through the implementation of campaign recommendations
• Meet daily productivity requirements and KPIs while contributing to overall team sales targets
• Problem-solve and consult with customers to provide suitable solutions for their advertising campaigns
• Conduct outbound calls, cold calls and email follow-ups
• Achieve monthly and quarterly individual and team targets.
• Build strong and trusting customer relationships by optimising accounts
• Contact existing customers within an assigned portfolio for consultations
• Increase the customer base through proactive sales activities

Targeted Qualifications

• Fluency in Czech/SlovakLanguage, B2/C1level.
• Fluency inEnglish Language,B2 level or higher.
• Strong communication and consultative selling skills
• Analytical and problem-solving skills
• Willingness to reside in or relocate to Krakow, Poland.
• Goal-oriented mindset
• Customer-focused approach
• Comfortable working in a target-driven environment
• Computer savvy
• Ability to build and maintain customer relationships

Interpersonal Skills

• Communicative, Speak and/or write well and get your ideas across to others easily.
• Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
• Confident, Pleasant, Energetic, Helpful, Trustworthy
• Efficient, Perform tasks in the fastest and simplest ways that they can be done.
• Organized and punctual, put things in order so that they run smoothly and are always on time.
• Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
• Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
• Precise, Make sure that things are done accurately, correctly, and exactly.
• Willingness to acquire new knowledge.
• Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants.
• Hybrid - Krakow, Poland "3 days from office / 2 days from home".
• Relocation allowance available to candidates relocating to Krakow, including in-country relocators
• PPK Plan
• Monthly and quarterly performance bonuses
• Private Medical insurance - including dental and eye care.
• Sports Card.
• Tuition programmes for sales courses and professional studies
• A global team committed to the company values.
• A dynamic work environment in a dynamically international company.