Digital Solution Representative – German Speaker/Deutschsprachig – Hybrid

SpotOn TA; Kraków; Hybrid; PLN 78,000 - 123,000; Full time

Benefits offered by this job

Relocation allowance

PPK Plan

Private medical insurance

Sports card

Tuition programmes

Job summary

SpotOn TA in Krakow, Poland, is seeking a Digital Solution Representative to conduct outbound calls, follow-ups, and strategy sessions for advertising campaigns. This hybrid role requires adapting to a fast-paced environment and strong bilingual communication.

The candidate will manage an assigned portfolio, upsell campaigns, and drive revenue growth while meeting daily and quarterly targets, with relocation support available.

Qualifications

• Fluency in German (B2/C1) is required.
• Fluency in English (B2) or higher.
• Strong communication and consultative selling skills.
• Analytical and problem-solving abilities.
• Willingness to reside in or relocate to Krakow, Poland.

Responsibilities

• Conduct outbound calls, cold calls and email follow-ups to prospects.
• Work in a target-driven environment with individual and team sales targets.
• Use analytical skills to increase programme revenue and opportunities.
• Analyse and upsell customer accounts and manage an assigned portfolio.
• Guide customers through campaign implementation and recommendations.
• Meet daily productivity and KPI targets, contributing to team sales.

Skills

German language

English language

Communication skills

Analytical thinking

Job description

Hybrid – Krakow, Poland

*** This Job Opportunity is only offered for candidates living and eligible to work in Poland.

Client:BPO Company.

Hybrid – Krakow, Poland “3 days from office / 2 days from home”

Job Description

As a Digital Solution Representative, you will conduct outbound calls, cold calls and email follow-ups

Detaile d Duties and Res ponsibilities

• Encourage customers to adopt new marketing strategies
• Work in a target-driven environment with individual and team sales targets
• Use analytical skills to increase programme revenue
• Analyse and strategise how to manage and upsell customer accounts
• Manage an assigned portfolio of customer accounts
• Guide customers through the implementation of campaign recommendations
• Meet daily productivity requirements and KPIs while contributing to overall team sales targets
• Problem-solve and consult with customers to provide suitable solutions for their advertising campaigns
• Conduct outbound calls, cold calls and email follow-ups
• Achieve monthly and quarterly individual and team targets.
• Build strong and trusting customer relationships by optimising accounts
• Contact existing customers within an assigned portfolio for consultations
• Increase the customer base through proactive sales activities

Targeted Q ualifications

• Fluency in German Language, B2/C1level.
• Fluency inEnglish Language,B2 level or higher.
• Strong communication and consultative selling skills
• Analytical and problem-solving skills
• Willingness to reside in or relocate to Krakow, Poland.
• Goal-oriented mindset
• Customer-focused approach
• Comfortable working in a target-driven environment
• Computer savvy
• Ability to build and maintain customer relationships

Interpersonal Skills

• Communicative, Speak and/or write well and get your ideas across to others easily.
• Interpreter, Look at things and make sense of them, figure what is needed and how to fulfil it.
• Confident, Pleasant, Energetic, Helpful, Trustworthy
• Efficient, Perform tasks in the fastest and simplest ways that they can be done.
• Organized and punctual, put things in order so that they run smoothly and are always on time.
• Flexible, Can carry different responsibilities, sometimes with very little advanced notice.
• Listen, Listen/pay attention to what others are saying, without daydreaming or judging them.
• Precise, Make sure that things are done accurately, correctly, and exactly.
• Willingness to acquire new knowledge.
• Service Customers, be friendly patient, and polite with customers and try your best to service their needs/wants.
• Hybrid – Krakow, Poland “3 days from office / 2 days from home”.
• Relocation allowance available to candidates relocating to Krakow, including in-country relocators
• PPK Plan
• Monthly and quarterly performance bonuses
• Private Medical insurance – including dental and eye care.
• Sports Card.
• Tuition programmes for sales courses and professional studies
• A global team committed to the company values.
• A dynamic work environment in a dynamically international company.