Digital Service Solutions Analyst — Remote & Data-Driven
Hitachi Energy
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Job summary
Hitachi Energy in Kraków is seeking a Digital Business Analyst to translate business needs, service processes, and user requirements into clear solution requirements for BU Service digital solutions. You will bridge product management, domain experts, architecture, and development teams to ensure actions are traceable and aligned with business value.
The role emphasizes eliciting requirements, defining use cases and acceptance criteria, maintaining documentation, and supporting the development
Qualifications
- University degree in a related discipline.
- Experience in business analysis, requirements engineering, or similar role in digital/software solutions.
- Experience with cross-functional teams in agile, hybrid, or structured environments.
- Strong ability to elicit, structure, document, and communicate requirements clearly.
Responsibilities
- Elicit, analyze, document, and maintain functional and non-functional requirements for digital service solutions.
- Define use cases, user stories, process flows, business rules, and acceptance criteria with stakeholders.
- Act as a key interface between Product Management, service domain experts, architecture, development, and other stakeholders.
- Analyze current and target business and service processes to identify needs, impacts, and opportunities for improvement.
- Support refinement of requirements into epics, features, user stories, and acceptance criteria.
- Provide requirement clarification during development, testing, rollout, and user acceptance activities.
- Maintain traceability between business needs, requirements, solution features, and acceptance criteria.
- Support verification and validation by ensuring requirements are complete and testable.
Skills
Education
Tools
Job description
Hitachi Energy in Kraków is seeking a Digital Business Analyst to translate business needs, service processes, and user requirements into clear solution requirements for BU Service digital solutions. You will bridge product management, domain experts, architecture, and development teams to ensure actions are traceable and aligned with business value.
The role emphasizes eliciting requirements, defining use cases and acceptance criteria, maintaining documentation, and supporting the development
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