We are looking for Business Analyst Based in Krakow, Poland-Hybrid
Roles and Responsibilities
- Work closely with the Product Owner to understand customer requests and define user requirements
- Analyze data to inform decision-making, assessing project feasibility and impact
- Utilize tools like Excel, SQL or BI tools to extract insights from data
- Translate customer needs into well-structured technical requirements for engineering teams
- Use diagrams and flowcharts to model current and future processes
- Recommend continuous improvement of internal processes and act as a liaison between different stakeholders (e.g. customers, users, development team)
- Conduct interviews, workshops and surveys with stakeholders to gather detailed requirements
- Create clear and comprehensive documents, such as Business Requirements documentation (BRD), Functional Requirement Specifications (FRS) and user stories
Skills & Experience Required
- Proven experience in a Business Analyst, Data Analyst, or similar role
- Strong analytical and problem-solving skills, with the ability to work with large data sets and extract meaningful insights
- Experience in writing user stories and functional requirements
- Hands-on experience with data visualization and analysis tools (Power BI, Tableau, Excel, SQL) along with experience using Jira and Confluence
- Prior experience working on large-scale, complex initiatives
- Strong capability to assess priorities, identify potential risks, and proactively suggest viable solutions
- Excellent communication skills, with the ability to explain complex topics to both technical and non-technical audiences
- Experience with Workload Automation tools, especially Control-M, is highly desirable