DevOps/Architect Team Lead - nttlimited

OpenTalent; Warszawa; On-site; PLN 180,000 - 260,000; Full time

Job summary

NTT DATA in Warsaw is seeking a DEVOPS Architect / Team Lead to ensure IT infrastructure stays operational by proactive incident resolution and to deploy Red Hat OpenShift. The role emphasizes service levels and client satisfaction while guiding a team of engineers and specialists.

You will lead deployments across OpenShift/Kubernetes, support bids, and ensure smooth handoffs from Sales to Delivery; Polish language proficiency at B2+ is required.

Qualifications

• Experience with OpenShift, Kubernetes and ITSM practices.
• Proficient in deploying and managing complex IT infrastructure.
• Familiar with automation and CI/CD tooling.
• Polish language proficiency at B2 or higher is required.

Responsibilities

• Design and deploy Red Hat OpenShift environments.
• Provide operational leadership for service offer management.
• Investigate and resolve client problems.
• Assist with bids and proposals and smooth Sales to Delivery transitions.
• Ensure client infrastructure is configured, installed, tested and operational.
• Lead a team of engineers and specialists to support deployments.

Skills

OpenShift

Kubernetes

GitOps

CI/CD

Tools

ArgoCD

GitLab

HashiCorp Vault

Terraform

CloudInit

Tekton

Infisical

Job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The DEVOPS Architect / Team Lead is a engineering role and a developing management role, responsible for systems integration and ensuring the provision of a service to clients ensuring that their IT infrastructure and systems remain operational through proactively identifying, investigating and resolving technical incidents and problems and to restore service to clients by managing incidents to resolution. The primary objective of this role is to deploy of Red Hat OpenShift and ensure zero missed service level agreement conditions and the achievement of client satisfaction through assisting with the planning, building and supporting of technology solutions. The DEVOPS Architect / Team Lead, Technical Services focuses on ensuring all lines of deployment and support for complex incidents, requests, events and/or problems through the effective management and leadership of a team of Engineers and/or Specialists. Key responsibilities:

• Preparing design and deployment of Red Hat OpenShift.
• Provides operational leadership team to a team of individuals accountable for service offer management.
• Investigates and solves client problems.
• Assists with the preparation of bids and proposals to clients and remains up to date with deals in the pipeline to ensure a smooth transition from Sales to Delivery.
• Ensures that assigned infrastructure at the client site is configured, installed, tested and operational.
• Investigates all line support calls and identifies the root cause of incidents, events and problems to ensure proactive future management.
• Assists with the analysis of statistics and other data to determine the level of client service provided.
• Contributes to and assists with the maintenance of the information technology site plan.
• Polish language (at least B2 or better) is a must have knowledge. If you don't speak Polish, please don't apply on this position.
• Seasoned knowledge of technical services, IT service management, and related technologies Cluster Kubernetes (OpenShift, RKE2)
• GitOps-based deployment using ArgoCD, GitLab
• Knowledge about secret and credentials management application (HashiCorp Vault, Infisical)
• Ability to develop automation scripts (Ansible, Terraform, CloudInit) and/or CI/CD scripts (GitLab CI, Tekton)
• Ability to stay up to date with industry trends, emerging technologies, and best practices.
• Seasoned knowledge of technical services concepts, IT service management (ITSM) practices, and industry best practices.