Delivery Manager – IT Programme / Project

Helprise; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Flexible hours

Remote or hybrid work

Private medical care

MultiSport card

Life insurance

Development budget

Lumina Learning resources & support

Team events & experiences

Job summary

Helprise seeks an experienced Delivery Manager to own governance, release readiness and orchestration across multiple product streams. You will coordinate design, development and production release, ensuring clear ownership and timely delivery.

In a complex IT environment, you will manage risks, dependencies and blockers, lead testing and UAT readiness, and report progress to leadership. Availability ASAP and flexible work options are available.

Qualifications

• Proven experience leading delivery governance and release readiness in complex IT environments.
• Strong knowledge of Agile and SAFe delivery methodologies and governance.
• Experience coordinating multiple teams, workstreams, dependencies and stakeholders.
• Proven ability to manage risks, issues, dependencies and escalation processes.
• Ability to maintain delivery plans, milestones, risk logs and decision records.
• Hands-on experience coordinating testing, UAT and production releases.
• Familiarity with Jira and Confluence backlog and sprint management.
• Excellent analytical, organizational and reporting skills.
• Availability to start ASAP.

Responsibilities

• Own delivery governance, gates, release readiness and go/no-go decisions.
• Drive delivery cadence across workstreams, squads and dependencies from design through production release.
• Coordinate prioritization across Product Owners, Stream Leads and delivery teams.
• Ensure clear ownership and accountability of delivery commitments and actions.
• Identify and manage risks, blockers, dependencies and delivery slippage.
• Maintain delivery plans, milestones, dependency logs and risk registers.
• Coordinate testing, UAT readiness, defect triage and release preparation.
• Govern backlog hygiene, sprint readiness and Jira discipline for transparency.
• Develop understanding of the FYND product, roadmap and operating model.
• Provide progress reporting on delivery health and decisions to leadership.

Skills

Delivery governance

Agile/SAFe

Stakeholder management

Risk management

Cross-team coordination

Tools

Jira

Confluence

Job description

Delivery Manager – IT Programme / Project

Helprise is an organization that combines global reach with local talent. We work for companies that value quality, partnership, and responsibility, creating teams that really work. By precisely matching skills and business needs, we connect specialists with projects where their knowledge has a real impact. By joining us, you become part of an environment where matching is not a coincidence, but a decision.

We are looking for an experienced Delivery Manager to support the FYND/NEXUS programme, taking ownership of delivery governance, release orchestration and execution across multiple product streams, squads and stakeholders. The role will ensure delivery commitments are clearly owned, prioritized and tracked, while proactively managing risks, dependencies, blockers and release readiness through Agile/SAFe practices. The ideal candidate is availableas soon as possible and is comfortable operating in a complex, multi-stream IT environment.

YOU WILL

• Own delivery governance, delivery gates, release readiness and go/no-go decisions.


• Drive delivery cadence across workstreams, squads and dependencies from design through production release.


• Coordinate prioritization cycles across Product Owners, Stream Leads and delivery teams.


• Ensure clear ownership, accountability and follow-up of delivery commitments and actions.


• Proactively identify and manage risks, blockers, dependencies and delivery slippage.


• Maintain delivery plans, milestones, dependency logs, risk registers and decision records.


• Coordinate testing, UAT readiness, defect triage, business sign-offs and release preparation.


• Govern backlog hygiene, sprint readiness and Jira discipline to ensure delivery transparency.


• Develop a strong understanding of the FYND product, roadmap and operating model.


• Provide transparent reporting on progress, delivery health, risks, decisions and release readiness to leadership.


• Have the authority to hold or delay delivery gates when entry/exit criteria are not met.


• Own delivery execution and governance while Product Owners remain accountable for backlog content and prioritization.

YOU NEED

• Proven experience as a Delivery Manager, Programme Manager or Project Manager in a complex IT environment.


• Strong knowledge of Agile / SAFe delivery methodologies and governance.


• Experience coordinating multiple teams, workstreams, dependencies and stakeholders.


• Strong stakeholder management and communication skills, including senior-level reporting.


• Proven experience in risk, issue, dependency and escalation management.


• Experience with delivery planning, milestones and governance documentation.


• Hands‑on experience coordinating testing, UAT and production releases.


• Good knowledge of Jira and Confluence, including backlog and sprint management.


• Strong analytical, organizational and reporting skills.


• Ability to challenge delivery teams and stakeholders constructively.


• Confidence to make and escalate delivery decisions when required.


• Ability to quickly understand complex products, roadmaps and operating models.


• Availability ASAP.

Work flexibility
We give you the opportunity to adjust your work to your lifestyle. We offer flexible hours as well as the possibility of remote or hybrid work, depending on the role and your preferences.

Basic benefits package
We care about the health and well-being of our employees - we provide private medical care, a MultiSport card, and life insurance.

Development on your terms
We provide an individual development budget that you can use for your professional growth. As a Lumina Learning partner, we also give you access to unique tools and the support of certified practitioners, so you can better understand your potential and strengthen your talents.

Integration and shared experiences
We regularly enjoy new experiences together and build relationships in an inspiring atmosphere. From cooking sessions, through yoga weekends in nature, to the thrill of escape rooms.