Debt Collector Specialist

MBA CONSULT US LLC; Polska; Hybrid; PLN 164,000 - 250,000; Full time

Benefits offered by this job

Employee discounts

Health insurance

Paid time off

Job summary

MBA Consult US LLC is seeking a Debt Collector Specialist to recover outstanding balances while maintaining strong client relationships. The role operates on a Wednesday–Sunday schedule, 12:00 PM–8:00 PM ET, with fully remote work and a focus on compliant collections.

Ideal candidates bring debt collection or AR experience, excellent communication, and familiarity with collection software and CRMs. A secondary schedule may appeal to those seeking weekday mornings free.

Qualifications

• Experience in debt collection or accounts receivable.
• Strong understanding of FDCPA regulations and debt collection rules.
• Excellent verbal and written communication and negotiation skills.

Responsibilities

• Contact debtors via phone, email, and written correspondence to collect balances.
• Negotiate payment plans and settlements per policy and law.
• Maintain accurate records of all collection activity and debtor communications.
• Review delinquent accounts to prioritize collection efforts.
• Ensure compliance with FDCPA and related laws.
• Collaborate with internal teams to resolve billing disputes.
• Meet or exceed monthly collection targets and metrics.

Skills

Communication

Negotiation

Attention to detail

Education

High school diploma

Associate or bachelor’s degree preferred

Tools

CRM systems

Microsoft Office

Collection software

Job description

Benefits:

• Employee discounts
• Health insurance
• Paid time off

Debt Collector Specialist — MBA Consult US LLC

**Location:** Fully Remote
**Schedule:** Wednesday – Sunday, 12:00 PM – 8:00 PM Eastern Time (ET)

About the Role

MBA Consult US LLC is looking for a driven and detail-oriented Debt Collector Specialist to join our team. This is an exciting opportunity to play a key role in our financial operations by helping recover outstanding balances while maintaining positive client relationships. This role works a Wednesday through Sunday schedule, 12:00 PM – 8:00 PM Eastern Time, so it's a great fit for someone who wants weekday mornings free and doesn't mind a Sunday in the mix. If you thrive in a fast-paced environment and have a knack for negotiation, we want to hear from you!

Responsibilities

• Contact debtors via phone, email, and written correspondence to collect outstanding balances
• Negotiate payment plans and settlements in accordance with company policies and applicable regulations
• Maintain accurate and up-to-date records of all collection activity and debtor communications
• Review and analyze delinquent accounts to prioritize collection efforts
• Ensure compliance with the Fair Debt Collection Practices Act (FDCPA) and other relevant laws
• Collaborate with internal teams to resolve billing disputes and account discrepancies
• Meet or exceed monthly collection targets and performance metrics

Schedule

• Wednesday – Sunday, 12:00 PM – 8:00 PM Eastern Time (ET)
• This is a fixed, non-traditional schedule (weekday afternoons/evenings plus weekends) — please only apply if you can commit to these hours

Requirements

• Availability to work Wednesday–Sunday, 12:00 PM–8:00 PM Eastern Time (ET), is required
• Prior experience in debt collection, accounts receivable, or a related financial role preferred
• Strong knowledge of FDCPA regulations and debt collection compliance standards
• Excellent verbal and written communication and negotiation skills
• Experience with collection software, CRM systems, and Microsoft Office Suite - advantage
• Ability to handle difficult conversations with professionalism and empathy
• Strong organizational skills with high attention to detail
• High school diploma or equivalent required; associate's or bachelor's degree a plus

About Us

MBA Consult US LLC is a trusted consulting and financial services firm based in Mount Pleasant, SC, committed to delivering results-driven solutions for our clients. Our team is built on integrity, professionalism, and a passion for excellence that keeps our clients coming back. We foster a supportive and collaborative work environment where employees are empowered to grow and succeed.

This is a remote position.