Bill and Account Collector

LIVE OAK FINANCIAL INC; Polska; Hybrid; PLN 42,000 - 64,000; Full time

Benefits offered by this job

Competitive Compensation

Great Work Environment

Career Advancement Opportunities

Job summary

LIVE OAK FINANCIAL INC is seeking a Bill and Account Collector to join our team remotely from Poland. You will contact customers with outstanding debts, discuss repayment options, and reach mutual agreements that satisfy both parties. You will maintain records and process payments and settlements while delivering excellent customer service.

The ideal candidate will have strong communication skills, be comfortable in a fast-paced environment, and proficient with MS Office.

Qualifications

• Excellent customer service skills.
• Excellent communication skills.
• The ability to work well in a fast-paced environment.
• Familiarity with computer programs including the Microsoft Office suite.

Responsibilities

• Contact customers to discuss accounts and outstanding balances.
• Discuss the reason for debts and options moving forward.
• Create payment plans that align with company policy.
• Maintain records of customer interactions.
• Process incoming payments or settlements.

Skills

Customer service

Communication

Fast-paced work

MS Office

Tools

CRM software

Job description

Benefits/Perks

• Competitive Compensation


• Great Work Environment


• Career Advancement Opportunities

Job Summary

We are seeking a Bill and Account Collector to join our team! As a Bill and Account Collector, you will be making phone calls or sending emails to customers with outstanding debts, discussing their options for repayment, and finding a common ground so that every party is happy with the outcome. You will also be maintaining records of communications with customers and processing incoming payments and settlements. The ideal candidate has exceptional customer service skills, strong computer skills, and comfortability working in a fast-paced environment.

Responsibilities

• Contact customers to discuss their accounts and outstanding balances


• Discuss the reason for the debts with the customer, and help them best understand their options moving forward


• Create payment plans that work with the customer while also aligning with company policy


• Maintain excellent records of customer interactions


• Process incoming payments or debt settlements

Qualifications

• Excellent customer service skills


• Excellent communication skills


• The ability to work well in a fast-paced environment


• Familiarity with computer programs including the Microsoft Office suite

This is a remote position.