Data Platform Success Engineer — DR&R Specialist

Veeam Software; Poland; On-site; PLN 180,000 - 240,000; Full time

Benefits offered by this job

26 paid days off annually

4 extra global VeeaMe Days for self‑ca

Paid parental, maternity, and paternit

Fully covered family medical plan, +d

Life, critical illness, and disability

Employer pension contribution via PPK

Monthly Edenred allowance of 450 PLN

MultiSport card fully covered

Up to 12 free therapy sessions

Learning opportunities (LinkedIn, O'Re

Job summary

Veeam Software in Poland seeks a Customer Success Engineer who will own onboarding, adoption, and optimization across the Veeam Data Platform, driving long-term customer outcomes.

You will manage recovery simulations, DRMM assessments, and quarterly resilience reporting, engaging CISO/CIO stakeholders and aligning outcomes with product adoption. Requires 5+ years in customer-facing engineering, English and German, VMCE certification, and hands-on OS/virtualization/storage skills.

Qualifications

• 5+ years in customer-facing engineering roles focused on data backup and recovery.
• Advanced level of English and German.
• VMCE certification required (may be completed post-hire).
• Experience designing protection plans, migrations, and recovery simulations.
• Executive stakeholder engagement skills (CISO/CIO).

Responsibilities

• Configure customer environments and onboarding; tailor backup policies and portals.
• Identify migration opportunities and align product adoption with business outcomes.
• Conduct DR assessments and resilience reporting.
• Run recovery simulations and track resilience posture with DRMM model.
• Support renewal strategy with technical insights and ROI framing.
• Build business cases and define TCO for expansions.
• Engage with CISO/CIO on risk, status, and roadmap alignment.
• Collaborate on marketing-informed campaigns to drive adoption.

Skills

Customer-facing engineering

English & German

OS, virtualization, storage

Scripting/Automation

Cloud platforms

DR/R best practices

Education

VMCE certification

AWS Solutions Architect (Assoc/Pro)

Azure Administrator / Solutions Architect Expert

Tools

Operating systems

Virtualization

Storage

Scripting/Automation

Cloud platforms

Job description

Veeam Software in Poland seeks a Customer Success Engineer who will own onboarding, adoption, and optimization across the Veeam Data Platform, driving long-term customer outcomes.

You will manage recovery simulations, DRMM assessments, and quarterly resilience reporting, engaging CISO/CIO stakeholders and aligning outcomes with product adoption. Requires 5+ years in customer-facing engineering, English and German, VMCE certification, and hands-on OS/virtualization/storage skills.