Danish Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy Group; Poland; On-site; PLN 93,000 - 132,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly bonus

Dynamic work environment

Job summary

Mercier Consultancy Group is seeking a Danish-speaking Fitbit Customer Support Specialist to join our international team in Bulgaria. You will provide top-tier support via phone, email, and chat, helping Danish-speaking users maximize their devices and wellness software.

Responsibilities include troubleshooting issues, maintaining a current knowledge base, and collaborating with global teams to ensure a seamless user experience.

Qualifications

• Native or fluent Danish (spoken and written).
• Strong communication and customer-centric problem solving.
• Good command of English for international team collaboration.

Responsibilities

• Provide high-quality technical and functional support to Fitbit users via phone, email, and chat.
• Empower customers to maximize their fitness trackers and wellness software features.
• Troubleshoot sync issues, hardware concerns, and app-related queries within the fitness & wellness sector.
• Maintain knowledge base of latest fitness technology trends and product updates.
• Deliver empathetic and expert service that aligns with the premium nature of the brand.
• Collaborate with international teams to optimize user experience.

Skills

Danish fluency

Customer support

Problem solving

Job description

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for connecting elite talent with industry-leading global brands. We specialize in facilitating seamless transitions for professionals pursuing exceptional career opportunities, including the most sought-after Danish-speaking jobs in Europe.

Job Overview

We are currently seeking a motivated professional for a Danish Speaking Fitbit Customer Support Specialist position in Bulgaria. In this pivotal role within the fitness & wellness industry, you will become an ambassador for health technology, helping users reach their wellness goals while enjoying a vibrant career abroad.

Key Responsibilities

• Provide high-quality technical and functional support to Fitbit users via phone, email, and chat.

• Empower customers to maximize their fitness trackers and wellness software features.

• Troubleshoot sync issues, hardware concerns, and app-related queries within the fitness & wellness sector.

• Maintain a deep knowledge base of the latest fitness technology trends and product updates.

• Deliver empathetic and expert service that aligns with the premium nature of the brand.

• Collaborate with international teams to optimize the overall user experience in the health and wellness domain.

• Represent the company with professionalism while navigating one of the most exciting Danish-speaking jobs in Sofia.

• Native or fluent Danish (spoken and written).

• Valid EU passport (mandatory).

• Proven passion for fitness, wellness, and wearable technology.

• Excellent communication skills with a focus on customer-centric problem solving.

• Strong command of English for international team collaboration.

• Previous experience in technical support or customer relations is a significant advantage for this Danish Speaking Fitbit Customer Support Specialist position in Bulgaria.

What We Offer

• Competitive Monthly Salary.

• Fully Paid Training.

• Health Insurance.

• Fully Paid Relocation Package (flight, transfer, hotel).

• Monthly Performance Bonus.

• Access to one of the most dynamic environments for jobs in Bulgaria.

Life in Bulgaria

Choosing to live in Bulgaria offers an incredible balance of historic charm and modern lifestyle. As you pursue one of our many jobs in Bulgaria, you will discover a country blessed with diverse landscapes, a pleasant climate, and a thriving expatriate community that makes relocation effortless.

The cost of living in Bulgaria remains highly favorable, allowing for a premium quality of life while you enjoy the vibrant culture, delicious local cuisine, and rich history. Relocating to Bulgaria is a life-changing decision that blends professional growth within the wellness industry with personal exploration in one of Europe’s most welcoming destinations.