Danish-Speaking Customer Support Specialist (On-site)

Concentrix; Kutno; On-site; PLN 112,000 - 134,000; Full time

Benefits offered by this job

Private health insurance

International work environment

Career development

Job summary

Concentrix seeks Danish-speaking Customer Service Advisors to join an international company in the power tools and equipment industry. You will support Danish-speaking customers by answering questions, providing product information, and assisting with orders and product inquiries.

The role is based at the Katowice office in Poland on-site, offering a monthly gross salary of 11,000 PLN, private health insurance, and opportunities to develop your skills in a multicultural, international

Qualifications

• Fluent Danish, written and spoken.
• Strong communication and problem-solving skills.
• Customer-focused and professional approach.
• Ability to work independently and as part of an international team.
• Previous customer service experience is advantageous but not required.

Responsibilities

• Provide customer support to Danish-speaking customers.
• Answer questions regarding products, orders, deliveries, and returns.
• Assist customers with product-related inquiries and troubleshooting.
• Handle customer complaints and find appropriate solutions.
• Maintain accurate customer information in internal systems.
• Cooperate with other departments to ensure a positive customer experience.

Skills

Danish language

Customer service

Job description

Concentrix seeks Danish-speaking Customer Service Advisors to join an international company in the power tools and equipment industry. You will support Danish-speaking customers by answering questions, providing product information, and assisting with orders and product inquiries.

The role is based at the Katowice office in Poland on-site, offering a monthly gross salary of 11,000 PLN, private health insurance, and opportunities to develop your skills in a multicultural, international