Danish-Speaking Customer Support Advisor (Malta)

Next Job Abroad; Warszawa; On-site; PLN 124,000 - 168,000; Full time

Benefits offered by this job

Free gym access

Private health insurance

Birthday off

Team social events

Healthy office snacks

Job summary

Next Job Abroad is recruiting a Danish-speaking Customer Service Advisor for a Malta-based online gambling brand. You will handle betting, payments, and account queries via Live Chat, email, and phone, delivering solutions and world-class service.

The role is full-time with a varied schedule including evenings and weekends, and includes a relocation package to Malta with six weeks of company accommodation and a weekly allowance for living costs. Fluency in Danish and English is required.

Qualifications

• Native or fluent Danish and solid English communication skills (written and verbal).
• Passion for delivering exceptional customer service.
• Calmness under pressure and ability to multitask.
• Problem-solving initiative and ownership mindset.
• Openness to feedback and personal development.
• Strong computer literacy; experience with CRM systems is a plus.
• Previous experience in a fast-paced customer service environment is beneficial.

Responsibilities

• Assist customers with betting, payments, and account queries via Live Chat, email, and phone.
• Provide solutions, guidance, and a world-class customer experience.
• Maintain high-quality service and handle inquiries efficiently.

Skills

Danish fluency

English proficiency

Customer service passion

Calm under pressure

Multitasking

Problem-solving

Feedback openness

CRM literacy

Tools

CRM systems

Job description

Next Job Abroad is recruiting a Danish-speaking Customer Service Advisor for a Malta-based online gambling brand. You will handle betting, payments, and account queries via Live Chat, email, and phone, delivering solutions and world-class service.

The role is full-time with a varied schedule including evenings and weekends, and includes a relocation package to Malta with six weeks of company accommodation and a weekly allowance for living costs. Fluency in Danish and English is required.