DA Services Supervisor

Jobtailor; Gdynia; On-site; PLN 60,000 - 80,000; Full time

Job summary

Jobtailor in Poland is seeking a detail-oriented DA Services Specialist to support end-to-end data approval workflows. You will perform quality checks, monitor DA items in Optic, and ensure timely dispatch and accurate status updates while collaborating with vendors and customers.

Ideal candidates have solid understanding of DA processes, strong analytical skills, and the ability to work independently on standard cases, with excellence in communication and data integrity.

Qualifications

• Good understanding of DA processes, quality checks, and vendor invoices workflow.
• Knowledge of Optic and DA standards.
• Experience processing and reviewing standard DA cases end-to-end.
• Familiarity with Microsoft Office and business communication tools.
• Ability to handle DA processes independently.
• Strong accuracy and analytical skills.
• Ability to work independently on standard cases.
• Ability to resolve standard issues.
• Effective communication.
• Ability to prioritize and manage workload.
• Valid Right to Work documentation depending upon geographical location.
• Satisfactory references.

Responsibilities

• Support DA Services by performing standard job-level and DA-level quality checks.
• Monitor jobs in Optic.
• Prepare, review, and issue standard DAs end-to-end in the DA system.
• Conduct quality checks on DA drafts prior to dispatch.
• Monitor DA status daily and ensure timely submission and closure.
• Dispatch DAs via defined channels according to dispatch modes.
• Log customer queries or disputes and escalate unresolved cases.
• Respond to standard customer queries related to issued DAs.
• Cooperate with LPA to clarify issues and resolve discrepancies.
• Ensure data accuracy and correct DA status in the system.
• Participate in process improvements and knowledge sharing.
• Perform other tasks as assigned.

Skills

DA processes

Quality checks

Optic knowledge

Analytical skills

Effective communication

Independent work

Attention to detail

Data accuracy

End-to-End DA processing

Vendor invoices workflow

Education

Valid Right to Work Documentation

Tools

Optic

Microsoft Office

Business Communication Tools

Job description

• Support DA Services operations by performing standard job-level and DA-level quality checks
• Monitor jobs in Optic
• Independently prepare, review, and issue standard DAs end-to-end in the DA system
• Perform quality checks on DA drafts prior to dispatch, ensuring accuracy, completeness, and compliance with customer requirements
• Monitor DA status daily and ensure timely submission and closure
• Dispatch DAs via appropriate channels in line with defined dispatch modes
• Log customer queries or disputes and escalation unresolved cases
• Respond to standard customer queries related to issued DAs
• Cooperate with LPA to clarify standard issues and resolve discrepancies
• Ensure data accuracy and correct DA status management in the system
• Participate in process improvements and knowledge sharing
• Perform other tasks as assigned

Requirements

• Good understanding of DA processes, quality checks, customer requirements and vendor invoices workflow
• Knowledge of Optic and DA standards
• Experience processing and reviewing standard DA cases end-to-end
• Familiarity with Microsoft Office and business communication tools
• Ability to handle DA processes independently
• Strong accuracy and analytical skills
• Ability to work independently on standard cases
• Ability to resolve standard issues
• Effective communication
• Ability to prioritize and manage workload
• Valid Right to Work documentation depending upon geographical location
• Satisfactory references

Core Competencies

Demonstrates expertise in DA processes, quality checks, and customer requirements, with a strong focus on data accuracy and compliance. Proficient in managing DA status and resolving discrepancies while ensuring effective communication and process improvements.

Highest-signal resume keywords

• DA Process Management
• Quality Checks
• Optic Knowledge
• Analytical Skills
• Effective Communication

ATS Optimization Keywords

Hard Skills

• DA Standards
• Quality Assurance
• Data Accuracy
• End-to-End DA Processing
• Customer Requirement Compliance

Soft Skills

• Independent Work
• Problem Solving
• Workload Management
• Attention to Detail

Certifications & Qualifications

• Valid Right to Work Documentation

Industry Keywords

• Vendor Invoices Workflow
• Customer Queries
• Process Improvements
• Discrepancy Resolution

Tools & Technologies

• Optic
• Microsoft Office
• Business Communication Tools