Customer Service Specialist

Fox Fittings; Polska; Híbrido; PLN 45 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical care

Life insurance

Training

Intl exposure

Holiday bonus

Friendly team

Resumo da oferta

Fox Fittings in Poland is seeking a dedicated professional to support our Sales Department by processing customer orders, providing service via phone and email, and coordinating order fulfillment for domestic and international clients.

You will prepare commercial and logistics documentation, work with internal teams to ensure smooth execution, and build lasting relationships with customers while developing in an international business environment.

Qualificações

• Excellent command of English, both written and spoken.
• Knowledge of Spanish or French is a strong advantage.
• Practical knowledge of Microsoft Office applications.
• Good organizational abilities and prioritization skills.
• Strong communication skills and willingness to develop in an international environment.
• Previous experience in customer service or sales administration is a plus.

Responsabilidades

• Process and manage customer sales orders from receipt to completion.
• Provide customer support via phone and email to domestic and international clients.
• Participate in shipment planning and coordinate order fulfillment.
• Prepare commercial and logistics documentation.
• Collaborate with internal departments to ensure smooth order execution.
• Build and maintain long-term customer relationships.
• Support customer service processes in selected international markets.
• Collaborate with international subsidiaries and branches.

Conhecimentos

English proficiency

MS Office

Customer service

Sales administration

Organizational skills

Communication skills

Descrição da oferta de emprego

We are looking for a dedicated professional to support our Sales Department in delivering comprehensive customer service and assisting with sales administration processes. If you are well organized, enjoy working with customers, and would like to develop your career in an international environment, we would be pleased to hear from you.

• Process and manage customer sales orders from receipt to completion.
• Provide customer support via phone and email to both domestic and international clients.
• Contribute to shipment planning and coordinate order fulfillment activities.
• Prepare commercial and logistics documentation.
• Cooperate with internal departments to ensure smooth order execution.
• Build and maintain long-term customer relationships.
• Support customer service processes in selected international markets.
• Collaborate with international company subsidiaries and branches.

Requirements:

• Excellent command of English, both written and spoken.
• Knowledge of Spanish or French will be considered a strong advantage.
• Practical knowledge of Microsoft Office applications.
• Good organizational abilities and effective prioritization skills.
• Strong communication skills and willingness to develop in an international business environment.
• Previous experience in customer service or sales administration will be considered an advantag

What We Offer:

• Opportunity for long-term cooperation following the replacement period, depending on business needs and mutual satisfaction with the collaboration.
• Private medical care.
• Life insurance.
• Professional training and development opportunities.
• Opportunity to develop expertise in supporting international customers.
• Holiday bonuses and seasonal gift packages.
• A friendly working atmosphere in a dynamic and growing company.