Customer Service Intern - Internship with French

BVI Medical; Kraków; On-site; PLN 44,000 - 50,000; Part time

Benefits offered by this job

6-month contract

Salary: 32 PLN per hour

Practical experience in an 국제 company

Job summary

BVI Medical is offering a 6-month Customer Service Internship in Kraków, Poland. The role supports customers and internal teams with day-to-day tasks while you learn how a customer service function operates in an international company.

We seek an active student with at least 1 year in customer service or admin support, strong Excel skills, and familiarity with ERP/CRM systems. Fluent English and French are required for written communication.

Qualifications

• Active student status and ability to commit to 30+ hours per week.
• About 1 year of experience in customer service or administrative support (internships count).
• Fluency in English and French (minimum B1); French used mainly in written communication.

Responsibilities

• Support daily customer service activities such as order entry, invoicing, customer setup, stock allocations, credits, and data entry.
• Work with established processes and guidelines to ensure accuracy and consistency.
• Learn new systems and tools used in a corporate environment.

Skills

MS Excel

MS Office

ERP/CRM familiarity

English (B1)

French (B1)

Education

Active student status

Tools

CRM systems

ERP systems

Job description

Purpose

Are you a student looking for your first professional experience or an opportunity to gain hands-on exposure to the corporate world while continuing your studies?

We’re looking for a Customer Service Intern to join our team for a 6-month paid internship. In this role, you’ll support our customers and internal teams by helping with day-to-day operational tasks and learning how a customer service function works in an international company.

Key Responsibilities

• Support daily customer service activities such as order entry, invoicing, customer setup, stock allocations, credits, and data entry


• Work with established processes and guidelines to ensure accuracy and consistency


• Learn new systems and tools used in a corporate environment


• Support different markets and collaborate with colleagues across the team


• Develop strong organizational skills while managing multiple tasks


• Bring a positive, calm, and proactive attitude to your work

Qualification

We’re Looking For Someone Who

• Is available for at least 30 hours per week


• Has active student status


• Has around 1 year of experience in customer service or administrative support (internships count!)


• Is comfortable using MS Office (especially Excel)


• Has some familiarity with ERP or CRM systems (or is eager to learn)


• Fluency in English and French (minimum B1 level); French will be used mainly in written communication

What We Offer

• 6-month contract


• Salary: 32 PLN per hour


• Practical experience in an international company


• A supportive team and a great opportunity to build a strong foundation for your future career

Company

BVI® is refocusing the future of vision. As one of the fastest-growing, diversified surgical ophthalmic businesses in the world, our purpose-built portfolio of trusted brands includes: Beaver® (Knives and Blades), Visitec® (Cannulas), Malosa® (Single-Use Instruments), Vitreq® (Vitreoretinal Surgical Products) and PhysIOL® (Premium IOLs), and spans more than 90 countries. We’ve set our sights on touching the lives of millions of patients affected by conditions such as cataracts, refractive error, glaucoma, retinal disease, and dry eye. Unburdened by legacy or bureaucracy, we have developed our strategy around a simple concept - taking pride in delivering innovative solutions for our physicians and patients, based on their needs. We trust and empower our associates to make decisions and solve problems because collaboration drives us. Valuing agility, simplicity, and transparency, we stay committed to listening to our customers, delivering for our patients, and keeping the future in focus.

Learn more at www.bvimedical.com