Business Support Partner with Dutch or French, Central Services

Boston Scientific Gruppe; Warszawa; On-site; PLN 100,000 - 145,000; Full time

Benefits offered by this job

Hybrid working mode

Private health care

Multisport card

Lunch card

Life insurance

Language courses

Employee Assistance Program

Job summary

Boston Scientific Warsaw is seeking a Business Support Partner with Dutch or French to deliver high-level cross-divisional service to Sales & Marketing and internal customers. The role provides administrative support, coordinates with global teams, and ensures compliant processes across Europe.

You will maintain knowledge databases, handle requests, and help improve processes while working in a hybrid environment with strong international exposure.

Qualifications

• Experience in a similar role in Shared Services/BPO or in the administrative department is preferred.
• FluentDutch or French and English.

Responsibilities

• Processing Sales & Marketing Requests for Healthcare Professionals’ interactions, events, and activities in the Internal system; maintain close relations with stakeholders.
• Internal knowledge database maintenance.
• Be a point of contact for Sales & Marketing teams, local PCO and HCOs, vendors and conference organizers; provide information and answer queries.
• Manage tasks to meet lead times and KPIs.
• Ensure adherence to deadlines and procedures across teams.
• Support/guidance and training within the Team; collaborate with Business Support members.
• Develop internal documents and administrative procedures; propose process enhancements.

Skills

Fluent Dutch

Fluent French

English

Highly organized

Process orientation

Tools

Microsoft Office

Job description

Business Support Partner with Dutch or French, Central Services

Onsite Location(s):

Warsaw, MZ, PL

Additional Locations: N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing - whatever your ambitions.

Business Support Partner with Dutch or French, Central Services

Starting your career with us gives you the opportunity to join a leader in the medical devices industry while having the opportunity to develop the experiences you need to grow both personally and professionally.

About the role

The primary focus is delivering high level cross-divisional and cross-country service and superior customer satisfaction to Sales & Marketing organizations. Central team within the Center of Excellence serves as a point of contact for the business, internal customers, agencies, and other functions by providing coordination, execution and administrative support in the assigned functional area, in order to relieve the sales teams of administrative details and to create efficiency, process consistency and alignment across Europe always in compliance with internal policies, guidelines and procedures.

Your Responsibilities will include:

• Processing Sales & Marketing Requests for selected Healthcare Professionals’ interactions, events, and activities in the Internal system. Keep ing close relation and communication with key stakeholders to provide the best possible service
• Internal knowledge database maintenance
• Being a point of contact for selected countries´ Sales & Marketing teams and local PCO and HCOs, preferred vendors and conference organizers, providing information, answering queries related to established policies and procedures
• Managing various tasks to make sure agreed leadtimes and KPIs are met
• Taking care of the overall process flow to make sure teams in collaboration follow agreed deadlines and procedures
• Ensuring awareness and compliance with applicable standard operating procedures to meet, comply and champion all quality and regulatory commitments
• Providing support/guidance, training within the Team and collaborating with Business Support team members when needed
• Developing internal documents and administrative procedures when needed
• Proposing and implementing process enhancements

What are we looking for in you?

• Experience in a similar role in Shared Services/BPO or in the administrative department is preferred
• Fluent Dutch or French and English;
• Microsoft Office (Outlook, PowerPoint, Word, Excel) knowledge & digital tools will be valued. Meeting and event, planning & organization, experience will be a plus
• Highly organized (prioritize and time management), high attention to detail, accurate
• Ability to work cross-functionally and maintain positive relationships internally and externally
• Process-orientation and process improvement mindset

We Offer

• Hybrid working mode – 3 days in the office
• Working in the international, innovative environment and highly innovative products
• Diverse culture with a focus on personal development and continuous improvement
• Well-designed & effective trainings plans
• Career opportunities like mentoring, coaching and stretch assignments, with strong international exposure
• Private health care in Lux Med (VIP package)
• Multisport card/Sport and Culture Card
• Lunch card
• Life insurance
• Languages courses
• Employee Assistance Program
• Internal events & charity actions

Requisition ID: 632760

Boston Scientific transforms lives through innovative medical technologies that improve the health of patients around the world. As a global medical technology leader for more than 45 years, we advance science for life byprovidinga broad range of high-performance solutions that address unmet patient needs and reduce the cost of healthcare. Our portfolio of devices and therapies helps physicians diagnose and treat complex cardiovascular, respiratory, digestive, oncological, neurological and urological diseases and conditions. Learn more atwww.bostonscientific.com and follow us onLinkedIn .

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