Customer Order Entry Specialist

Embla Medical; Szczecin; Hybrid; PLN 80,000 - 110,000; Full time

Benefits offered by this job

International team culture

Flexible work model

Private medical care

26 days of paid annual leave

Sport card support

Social fund (ZFŚS)

Career growth opportunities

Modern workspace in Szczecin – The Osm

Job summary

Embla Medical is seeking a Customer Order Entry Specialist to ensure accurate and timely entry of orders into our systems. You will validate customer data, coordinate with local Customer Service, and support process improvements to boost efficiency.

The role emphasizes attention to detail, strong time management, and proficiency with Microsoft Office and basic CRM systems, with a flexible, hybrid work model in Szczecin and international team collaboration.

Qualifications

• High school diploma is required.
• Fluency in English is required.
• Strong attention to detail and good time management are essential.
• Comfortable using computers, Microsoft Office, and basic CRM or database systems.
• Willingness to learn and adapt to new tools and processes.

Responsibilities

• Enter orders accurately and on time in the CRM, following contractual terms, pricing, and product availability.
• Validate customer and product information to meet quality standards.
• Collaborate with local Customer Service teams to resolve issues and ensure smooth order processing.
• Follow standard procedures and support continuous improvement to boost efficiency.
• Maintain high service levels by applying global processes with local awareness.

Skills

Attention to detail

Time management

English fluency

Education

High school diploma

Tools

CRM systems

Microsoft Office

Job description

As a Customer Order Entry Specialist, you'll be responsible for checking and entering ordering information into our systems, updating existing entries, and ensuring timely and accurate processing of customer orders, both from internal and external sources.

Your Accountabilities

• Enter orders accurately and on time in the CRM, following contractual terms, pricing, and product availability.
• Validate customer and product information to meet quality standards.
• Collaborate with local Customer Service teams to resolve issues and ensure smooth order processing.
• Follow standard procedures and support continuous improvement to boost efficiency.
• Maintain high service levels by applying global processes with local awareness.

What Do You Need To Succeed

• High school diploma.
• Fluency in English.
• Strong attention to detail and good time management skills.
• Comfortable using computers, Microsoft Office, and basic CRM or database systems.
• Willingness to learn and adapt to new tools and processes.

Our offer

At Embla Medical, we believe in creating a supportive and inspiring work environment.

As Part Of Our Team, You’ll Enjoy

• An international team culture - collaborate with colleagues across borders in a diverse and inclusive environment.
• Flexible work model - balance remote work with in-person collaboration to suit your lifestyle and productivity.
• Private medical care - comprehensive health coverage to support your well-being.
• Generous time off - 26 days of paid annual leave to recharge and enjoy life outside of work.
• Sport card support - co-financing of a sports card to help you stay active and healthy.
• Social fund - access to benefits financed from the Company Social Benefits Fund (ZFŚS).
• Career growth opportunities - access to professional development and internal mobility across our global organization.
• Modern workspace - work from our Scandinavian-style office in the heart of Szczecin (The Oxygen), designed for comfort and creativity.

Join us in our mission to improve Peoples mobility!