Customer Invoice Support Administrator with Dutch (f/m/x)

E79 Poland SSC; Łódź; Hybrid; PLN 67,000 - 100,000; Full time

Job summary

UPS in Łódź is seeking a customer service specialist focused on billing. The role solves problems, researches inquiries, and uses best judgement to determine actions. This position works with external and internal customers, and assists those customers with questions concerning their bill.

It also involves preparing billing adjustments as needed, ensuring accuracy and timely responses. This is a permanent role within a global logistics network, offering stability and opportunities for growth in

Responsibilities

• This position solves problems and conducts basic research into customer inquiries.
• This position uses best judgement to select the best course of action.
• This position works with both external and internal customers, and assists those customers with questions concerning their bill.
• This position prepares billing adjustments as needed.

Job description

Job Description

This position problem solves and conducts basic research into customer inquiries. This position uses best judgement to select the best course of action. This position works with both external and internal customers, and assists those customers with questions concerning their bill. This position prepares billing adjustments as needed.

Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.