Solutions Design & Implementation Specialist (m/f/x)

E79 Poland SSC; Wrocław; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Stable contract

Health benefits

Training platform

International environment

Job summary

UPS is seeking an entry-level Solution Design and Implementation Specialist to support design, deployment, and troubleshooting of technology solutions for customer shipping, visibility, and billing processes. You will collaborate with internal teams to learn and grow while delivering defined projects.

The role emphasizes a strong interest in technology, problem-solving abilities, and effective English communication in a team environment.

Qualifications

• Bachelor’s degree in computer science, information technology, or a related field (or equivalent) preferred.
• Strong interest in technology with willingness to develop expertise in solution design.
• Basic experience with Microsoft Office; exposure to Visual Studio, BizTalk, or MS SQL is a plus.
• Good analytical and problem-solving abilities and effective English communication.

Responsibilities

• Assist in analyzing customer requirements and contribute to solution design.
• Support the implementation of UPS Enterprise Technology within customer IT infrastructure.
• Conduct preliminary testing and troubleshooting to ensure solution functionality.
• Provide documentation and basic training for customers on implemented solutions.
• Collaborate with senior specialists and internal teams to align solutions with business needs.
• Stay informed about UPS technology offerings and industry trends.

Skills

Analytical thinking

Problem solving

Communication skills

Education

Bachelor’s degree in CS/IT or related field

Tools

Visual Studio

BizTalk

MS SQL

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: The Solution Design and Implementation Specialist (m/f/x) supports the development and deployment of UPS technology solutions to enhance customer shipping, visibility, and billing processes. This entry-level role involves assisting in solution design, implementation, and troubleshooting while collaborating with internal teams and customers. The ideal candidate has a strong interest in technology, problem-solving abilities, and a willingness to learn and grow within the organization.

Key Responsibilities:

• Assist in analyzing customer requirements and contribute to solution design
• Support the implementation of UPS Enterprise Technology (PLD/API & Access Point Solutions) within customer IT infrastructure
• Conduct preliminary testing and troubleshooting to ensure solution functionality
• Provide documentation and basic training for customers on implemented solutions
• Collaborate with senior specialists and internal teams to align solutions with business needs
• Stay informed about UPS technology offerings and industry trends

Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience) preferred
• Strong interest in technology and willingness to develop expertise in solution design
• Basic experience with Microsoft Office; exposure to Visual Studio, BizTalk, or MS SQL is a plus
• Strong analytical and problem-solving skills
• Effective verbal and written communication skills in English (additional languages are a plus)
• Ability to work in a team-oriented environment and take initiative in learning new technologies
• Exposure to project management concepts is an advantage
• At least six months employment track at current position in UPS (for internal candidates only)

Benefits:

• Stable employment based on an employment contract
• Social benefit package (including sport package, life insurance, health care, pension scheme, co-financing of corrective glasses, additional social benefits)
• Wellbeing program – access to a platform of emotional support and coaching for our employees and their families
• Access to a training platform enabling the development of various competences
• Full training and support of the team after the implementation period
• Equipment for work
• Gaining valuable professional experience in an international environment
• Using foreign language in daily business contacts
• Employee referral program
• Possibility to get involved and develop your passions by participating in employee committees (charity initiatives, sports committee, employee newsletter, etc.)

Before proceeding with the recruitment process, please familiarize yourself with the procedure at the following link: https://ups.pagetiger.com/bdpxpfu Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.