Customer & Integrations Support Specialist - Remote

Evoplay Games

Warszawa

Hybrid

PLN 60,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Remote work options
Hybrid work options
Annual leave
Birthday day off
Corporate psychologist
Volunteering opportunities
Internal mobility program

Job summary

Evoplay is seeking a Customer support/Integrations support professional (English) to manage and support the integrations of our software products into external projects. You will also provide technical support for partners using our APIs and maintain admin panel access for customers and colleagues.

The role requires strong computer proficiency, B2 English and Ukrainian, and experience with Postman and API requests.

Qualifications

  • Computer and tech proficiency.
  • 0

Responsibilities

  • Managing and supporting the integrations of Evoplay software products into external projects, and providing technical support for partners after integrations.
  • Communication with partners and clients who use our APIs via corporate chats and other tools.
  • Admin panel management: creating new accounts and managing access for customers and colleagues.
  • Analysis of players’ gaming activity.
  • Managing alerts.

Skills

Computer proficiency
B2 English
Ukrainian language
Client-server basics
Postman usage
API requests

Education

Higher education in computer science

Tools

Postman
APIs

Job description

Evoplay is seeking a Customer support/Integrations support professional (English) to manage and support the integrations of our software products into external projects. You will also provide technical support for partners using our APIs and maintain admin panel access for customers and colleagues.

The role requires strong computer proficiency, B2 English and Ukrainian, and experience with Postman and API requests.

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